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by JohnTurnbull
Sat Feb 07, 2015 3:11 pm
Forum: Building Installers
Topic: How to exit installation process if app running
Replies: 7
Views: 5186
 
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Re: How to exit installation process if app running

I use this method for my application (module name Spartan.exe). When Windows 10 is released, it will ship with a new browser which will also have the module name Spartan.exe. I would be most grateful if anyone could point me in the right direction to distinguish whether the detected module is my ...
by JohnTurnbull
Sat Oct 04, 2014 4:09 pm
Forum: Common Problems
Topic: Need V10.9.1
Replies: 2
Views: 2444
 
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Re: Need V10.9.1

Ignore this - I found it!

John Turnbull
M8 Software Support
Saturday 4th October
4.09pm UK time.
by JohnTurnbull
Sat Oct 04, 2014 4:02 pm
Forum: Common Problems
Topic: Need V10.9.1
Replies: 2
Views: 2444
 
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Need V10.9.1

Hi folks,

I have just installed on Windows 10 Beta using the installer I downloaded when I bought. The installer is for 10.9. When I tried to load one of my files, I got the message that the file could not be loaded as it was created by 10.9.1

Obviously, I must have had an upgrade at some time ...
by JohnTurnbull
Thu Aug 28, 2014 11:10 pm
Forum: Common Problems
Topic: Uninstaller does not delete programs menu folder
Replies: 4
Views: 4324
 
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Re: Uninstaller does not delete programs menu folder

Hi Daniel,

Thanks for the reply and I will try your workaround if nothing else works. However, I think you are wrong about it being a Windows problem. I have several installs which are identical (other than program name) to 500 clips and none of them suffer from this problem which would indicate ...
by JohnTurnbull
Thu Aug 28, 2014 10:48 am
Forum: Common Problems
Topic: Uninstaller does not delete programs menu folder
Replies: 4
Views: 4324
 
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Uninstaller does not delete programs menu folder

Hi,

My installer adds this folder to the users start menu

500clips.jpg

On uninstall, the folder is not removed. the 500Clips and Help shortcuts are removed but the folder and the Uninstall or Repair item are left.

When I remove the Uninstall item and use uninstall from "Programs and Features ...
by JohnTurnbull
Thu Jan 30, 2014 3:53 pm
Forum: Common Problems
Topic: Crash
Replies: 6
Views: 4402
 
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Steps continued

Result....
3.jpg
3.jpg (12.24 KiB) Viewed 4353 times
As I said no big deal but it does happen every time!
by JohnTurnbull
Thu Jan 30, 2014 3:50 pm
Forum: Common Problems
Topic: Crash
Replies: 6
Views: 4402
 
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Steps

Hi Dan,

You don't need my .aips. It happens with any!

Start here...
1.jpg
1.jpg (20.56 KiB) Viewed 4353 times
Select a new project, either with the menu or Ctrl+O
2.jpg
2.jpg (56.37 KiB) Viewed 4353 times
Then click here... Before the new project has time to load.
4.jpg
4.jpg (21.9 KiB) Viewed 4353 times
Result....
by JohnTurnbull
Mon Jan 27, 2014 4:38 pm
Forum: Common Problems
Topic: Crash
Replies: 6
Views: 4402
 
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Re: Crash

No!

1. Be on the Install Parameters tab
2. Have "Default Build" selected in "Install Parameters Tools" on the menu
3. Press Ctrl+O and select another project file.
If you click on Msi build in "Install Parameters Tools" on the menu BEFORE the new project has loaded AI crashes.

It's no big deal! I ...
by JohnTurnbull
Mon Jan 27, 2014 2:03 pm
Forum: Common Problems
Topic: Crash
Replies: 6
Views: 4402
 
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Crash

To reproduce...

1. On the Install Parameters tab with "Default Build" selected, open another project.
2. Select "Msi Build" before the new project has loaded.
by JohnTurnbull
Sat Jan 25, 2014 12:20 pm
Forum: Feature Requests
Topic: Recent Project Screen
Replies: 1
Views: 3491
 
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Recent Project Screen

For those of us with multiple packages of the same product, It would be really useful for this screen...
Advanced Installer 10.jpg
Advanced Installer 10.jpg (46.48 KiB) Viewed 3491 times
To have the option to show file names instead of product names!!!!

 
by JohnTurnbull
Thu Jan 23, 2014 7:07 pm
Forum: Feature Requests
Topic: Uninstall Mod
Replies: 3
Views: 4575
 
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Re: Uninstall Mod

Thank You!
by JohnTurnbull
Thu Jan 23, 2014 11:09 am
Forum: Feature Requests
Topic: Uninstall Mod
Replies: 3
Views: 4575
 
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Uninstall Mod

The uninstall…

If a user runs uninstall while the program to be uninstalled is running, he is warned and asked if it should be automatically closed. If he chooses “Yes” the uninstaller attempts to close it down. If the uninstaller cannot close it down, the user is told to close it down before ...

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