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by edwardjoe.vincent
Wed Jul 12, 2017 11:02 am
Forum: Common Problems
Topic: Multiple instances of Applications in Control Panel (Upgrade Installer doesn't remove older application in Control Pnl)
Replies: 1
Views: 2079
 
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Multiple instances of Applications in Control Panel (Upgrade Installer doesn't remove older application in Control Pnl)

Hello,

Recently, we noticed multiple instances of our application in control panel when we upgrade our application from earlier versions ie., 1.30 to 1.31 (or) 1.20 to 1.31. App v1.31 is prepared using the AI14.1.1, whereas 1.20 and 1.30 Apps are prepared using earlier versions of AI. On checking ...
by edwardjoe.vincent
Thu Nov 17, 2016 10:26 am
Forum: Common Problems
Topic: Disappearance of PREREQUISITE Screen after Advanced Installer 13.2 Update
Replies: 16
Views: 48759
 
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Re: Disappearance of PREREQUISITE Screen after Advanced Installer 13.2 Update

Hi Eusebiu,

The MSI logs are collected for analysis. I believe the migrated AIP file has a problem. Created a Test project using AI 13.3 which has only the aforementioned prerequisites in "Pre-Install" section. The Test project distributable generated works as expected and launches/installs the ...
by edwardjoe.vincent
Mon Oct 17, 2016 1:44 pm
Forum: Common Problems
Topic: Disappearance of PREREQUISITE Screen after Advanced Installer 13.2 Update
Replies: 16
Views: 48759
 
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Re: Disappearance of PREREQUISITE Screen after Advanced Installer 13.2 Update

Hi Eusebiu,

Unchecked the "Speed up builds by caching unchanged archives" option in "Build Caching" tab, and tried to build the project. The problem persists with the same error message. This happens only when PostgreSQL 9.2 is placed in PRE-INSTALL folder. Otherwise, the build happens without any ...
by edwardjoe.vincent
Mon Oct 17, 2016 11:44 am
Forum: Common Problems
Topic: Disappearance of PREREQUISITE Screen after Advanced Installer 13.2 Update
Replies: 16
Views: 48759
 
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Hi Eusebiu,
Thank you for the quick response and the helpful suggestions. The suggested approach is followed and works except for the condition PostgreSQL as prerequisite placed in PRE-INSTALL. Could you please help us with this? Here are two scenarios which explains the problem,

Scenario #1 ...
by edwardjoe.vincent
Fri Oct 14, 2016 6:21 am
Forum: Common Problems
Topic: Disappearance of PREREQUISITE Screen after Advanced Installer 13.2 Update
Replies: 16
Views: 48759
 
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Disappearance of PREREQUISITE Screen after Advanced Installer 13.2 Update

Hi Team,

After installation of the latest update 13.2, we have prepared the installer of our application and verified. After the update, the PREREQUISITE screen is not appearing in the created Application Installer. Instead, if any of the prerequisite condition is not satisfied, the prerequisite is ...
by edwardjoe.vincent
Thu Apr 14, 2016 11:52 am
Forum: Common Problems
Topic: Prerequisite is appearing twice after autorestart of the PC in case of .NET Upgrade
Replies: 2
Views: 2786
 
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Re: Prerequisite is appearing twice after autorestart of the PC in case of .NET Upgrade

Hi Team,
Please find attached the MSI logs as well.
by edwardjoe.vincent
Thu Apr 14, 2016 11:45 am
Forum: Common Problems
Topic: Prerequisite is appearing twice after autorestart of the PC in case of .NET Upgrade
Replies: 2
Views: 2786
 
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Prerequisite is appearing twice after autorestart of the PC in case of .NET Upgrade

Hi Team,
Our application requires the following as the prerequisites,
1) JRE32bit
2) JRE64bit
3) License Activation Client (LAC)
4) PostgreSQL

Also, the License Activation Client (LAC) has the following prerequisites/supporting files,
1) .NET 4.5.2
2) Visual C++ 32bit redistributable
3) Visual C ...

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