Search found 10 matches

Go to advanced search

by mihirkapadia
Mon Oct 30, 2023 2:32 pm
Forum: Building Installers
Topic: Installation on a NAS drive
Replies: 3
Views: 11070
 
Jump to post

Re: Installation on a NAS drive

Ok, I will try it and get back to you. The issue I was facing is when the value needs to be copied to the registry, it always copied the actual NAS path and not the assigned drive letter. Do you know when was this fixed?

Thanks !!!
by mihirkapadia
Tue Oct 24, 2023 6:52 am
Forum: Building Installers
Topic: Installation on a NAS drive
Replies: 3
Views: 11070
 
Jump to post

Installation on a NAS drive

Hello,

I have a query for installation of my software on a NAS drive.

We have certain users who wish to install our software on a NAS drive which is like a network drive. But I think Advanced Installer cannot handle this.

If the NAS drive is say NAS:/MIHIRSDRIVE and the user has given it a ...
by mihirkapadia
Wed Sep 16, 2020 7:41 am
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Re: Upgrade fails if install location is an external USB HDD

Hi Catalin,

How did your investigation go? Please keep me updated on the status. My email ID is mihir@mastercook.com for communication purposes outside this forum.

Awaiting your reply.

Thanks,
Mihir
by mihirkapadia
Tue Sep 15, 2020 7:34 am
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Re: Upgrade fails if install location is an external USB HDD

Hi Catalin,

Is there any update on this? Please let me know. As I have mentioned earlier that we have been waiting to roll out an update for our users since a very long time and have been stuck on this issue.

Thanks,
Mihir
by mihirkapadia
Thu Sep 10, 2020 8:33 am
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Re: Upgrade fails if install location is an external USB HDD

Hi Catalin,

After testing the installer again at our end it seems that the bug is not fixed. It behaves in the same manner on FAT32 drives as it used to behave before. Upgrade goes through smoothly on NTFS but fails on a FAT32 drive system. I am attaching here both the aip files. The original one ...
by mihirkapadia
Tue Sep 01, 2020 5:13 pm
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Re: Upgrade fails if install location is an external USB HDD

Thanks a lot !!! I will let you know once I implement this and how it goes. Thanks once again.

-Mihir (for MasterCook)
by mihirkapadia
Thu Jul 30, 2020 6:43 pm
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Re: Upgrade fails if install location is an external USB HDD

Hi Eusebiu,

I have shared with you the links to the installer builds for ver 20.0.0.1 and 20.0.1.1 on email ID support at advanced installer dot com. Look for 2 invitations from GDrive with my email ID mihir at mastercook dot com.

I further debugged the issue and found out that this happens only ...
by mihirkapadia
Wed Jul 29, 2020 5:33 pm
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Re: Upgrade fails if install location is an external USB HDD

Hi Eusebiu,

Yes, we need to retain the user folder for our users. That is why the setting is set to "Do not overwrite existing files" We do not want to replace the files that the user has edited after they installed our software for the first time, in our case version 20.0.0.1.

The size of the ...
by mihirkapadia
Tue Jul 28, 2020 12:06 pm
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Re: Upgrade fails if install location is an external USB HDD

Hi Eusebiu,

Thank you for your reply. After I run the upgrade installer the installer is stuck at this point: See attachment image. Have to kill the task from the task manager to exit this window. The cancel button does not cancel the installation.

Also, attached is the verbose log file for your ...
by mihirkapadia
Thu Jul 23, 2020 9:20 pm
Forum: Building Installers
Topic: Upgrade fails if install location is an external USB HDD
Replies: 16
Views: 13606
 
Jump to post

Upgrade fails if install location is an external USB HDD

Hello,

I am currently using the Enterprise edition of your product. I created an installer for our customers with version number 20.0.0.1 which was launched successfully. It has the APPDIR property for the program files of our application. Our application also needs to install the user files to a ...

Go to advanced search