Hello,
I have an installer package built with version 20.7.1 and I'm using CI to build the package in Azure DevOps. In the same pipeline, I'm also deploying the package to a VM where I install it silently using a Powershell script. The installation runs successfully in silent mode but when I install it with the full UI, I get the "source file not found" error.
The build configuration is a single exe setup using LZMA compression and UTF-8 encoding.
Checking the location where the files are extracted, reveals that a lot of the files are missing. If I run the installer with /extract, all the files are extracted and none are missing. Also, if I install using the extracted MSI, the installation works.
The custom actions are all executed in both silent and full UI install and none are failing.
I have also tried setting the ExtractFilesFirst property but the installer fails immediately when starting the extraction process with a generic error and no log file is generated.
What could cause this issue since silent installation is working while the UI is failing with the mentioned error?
Thanks!
Suggested Articles
-
ionut.boronea
- Posts: 14
- Joined: Fri Dec 14, 2018 4:14 pm
Re: Source file not found on synced folders
Hello Ionut,
That is indeed quite interesting.
If possible, could you please send me the following resources:
- a copy of the AIP file
- a download link for the EXE
by email at support at advancedinstaller dot com so I can run some tests on my end and further investigate this?
Best regards,
Catalin
That is indeed quite interesting.
If possible, could you please send me the following resources:
- a copy of the AIP file
- a download link for the EXE
by email at support at advancedinstaller dot com so I can run some tests on my end and further investigate this?
Best regards,
Catalin
-
ionut.boronea
- Posts: 14
- Joined: Fri Dec 14, 2018 4:14 pm
Re: Source file not found on synced folders
Unfortunately, I am not allowed to send the files because of company policies but I can provide additional information if needed.
-
ionut.boronea
- Posts: 14
- Joined: Fri Dec 14, 2018 4:14 pm
Re: Source file not found on synced folders
So it seems the installer works if I use CAB instead of LZMA.
-
ionut.boronea
- Posts: 14
- Joined: Fri Dec 14, 2018 4:14 pm
Re: Source file not found on synced folders
But I cannot change to CAB because the major upgrades will not work anymore...
Re: Source file not found on synced folders
Hello Ionut,
I'm afraid that without being able to reproduce this, I can not be of much assistance.
Could you please try creating a sample that reproduces this and forward that to me instead so I can run some tests on my end?
Best regards,
Catalin
I'm afraid that without being able to reproduce this, I can not be of much assistance.
Could you please try creating a sample that reproduces this and forward that to me instead so I can run some tests on my end?
Best regards,
Catalin