Derrin
Posts: 16
Joined: Mon Aug 17, 2015 4:47 pm

Slow Installation on Windows Remote Desktop

Hi
When we run our installation on a live RDP server where users are actively working, the installation becomes extremely slow.
When we check the log, we see many entries of them below.
Could you explain what here is happened and how we can prevent this (without restarting system first).
Thank you.
Kind regards,
Derrin

09/26/2024 08:25:29.334 [19368]: Detailed info about C:\Windows\assembly\temp\MJ16X6H0OO\System.Web.ni.dll

09/26/2024 08:25:29.334 [19368]: File attributes: 00000080

09/26/2024 08:25:29.470 [19368]: Restart Manager Info: 1 entries

09/26/2024 08:25:29.470 [19368]: App[0]: (4240) Remote Desktop Agent Loader (RDAgentBootLoader), type = 3

09/26/2024 08:25:29.471 [19368]: Security info:

09/26/2024 08:25:29.471 [19368]: Owner: S-1-5-18

09/26/2024 08:25:29.471 [19368]: Group: S-1-5-18

09/26/2024 08:25:29.471 [19368]: DACL information: 5 entries:

09/26/2024 08:25:29.471 [19368]: ACE[0]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-18

09/26/2024 08:25:29.471 [19368]: ACE[1]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-32-544

09/26/2024 08:25:29.472 [19368]: ACE[2]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-5-32-545

09/26/2024 08:25:29.472 [19368]: ACE[3]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-1

09/26/2024 08:25:29.472 [19368]: ACE[4]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-2

09/26/2024 08:25:29.472 [19368]: Assembly Install: Failing with hr=80070005 at RemoveDirectoryAndChildren, line 393

09/26/2024 08:25:29.473 [19368]: Detailed info about C:\Windows\assembly\temp\P839WVRWYX\System.Dynamic.ni.dll

09/26/2024 08:25:29.473 [19368]: File attributes: 00000080

09/26/2024 08:25:29.603 [19368]: Restart Manager Info: 1 entries

09/26/2024 08:25:29.604 [19368]: App[0]: (4240) Remote Desktop Agent Loader (RDAgentBootLoader), type = 3

09/26/2024 08:25:29.604 [19368]: Security info:

09/26/2024 08:25:29.604 [19368]: Owner: S-1-5-18

09/26/2024 08:25:29.604 [19368]: Group: S-1-5-18

09/26/2024 08:25:29.604 [19368]: DACL information: 5 entries:

09/26/2024 08:25:29.605 [19368]: ACE[0]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-18

09/26/2024 08:25:29.605 [19368]: ACE[1]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-32-544

09/26/2024 08:25:29.605 [19368]: ACE[2]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-5-32-545

09/26/2024 08:25:29.605 [19368]: ACE[3]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-1

09/26/2024 08:25:29.605 [19368]: ACE[4]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-2

09/26/2024 08:25:29.606 [19368]: Assembly Install: Failing with hr=80070005 at RemoveDirectoryAndChildren, line 393
Catalin
Posts: 7492
Joined: Wed Jun 13, 2018 7:49 am

Re: Slow Installation on Windows Remote Desktop

Hello Derrin,

This looks like a corner case and I'm afraid I can not really say why this is happening.

However, from the log file, I've manged to pick some things up.

For instance, the installation of the assembly is failing with the "hr=80070005" which means "Access denied".

How do you run the installation - is it with admin rights?

The setup seems to be trying to install that assembly which fails and it keeps trying - which might be why the slowness occurs.

Hope this helps somehow!

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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