Borgas
Posts: 60
Joined: Tue Jan 22, 2008 10:49 pm

Unable to install New version instance when old instance exists

Hello!
We have a product that installs with multiple instances. Eg Customer1, customer2, customer3, etc.

We have solved this by using instances. The problem is that if I want to install a new customer with a newer version, this is not possible as the choice is not available.
Eg Customer 1 Version 1, Customer 2 version 1, New customer version 2, How can this be solved?
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Catalin
Posts: 7492
Joined: Wed Jun 13, 2018 7:49 am

Re: Unable to install New version instance when old instance exists

Hello Boris,

From what I can see, you have an ongoing thread with my colleague Eusebiu over the email.

If possible, please continue it over there so we avoid duplicate threads.

Thank you for your understanding! :)

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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Borgas
Posts: 60
Joined: Tue Jan 22, 2008 10:49 pm

Re: Unable to install New version instance when old instance exists

This is a diffrent issu. Should i still continue on mail?
Catalin
Posts: 7492
Joined: Wed Jun 13, 2018 7:49 am

Re: Unable to install New version instance when old instance exists

Hello Boris,

Yes, please do, as I've seen you have a thread going on with my colleague regarding multiple instances.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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