RajAI
Posts: 2
Joined: Fri Nov 08, 2024 11:03 am

Permissions denied on installer start

I am facing a new issue on Windows 11 for users downloading and installing the program from my website.

When the installer runs on Windows 11, the installer starts normally and immediately get the following error"

Error writing to file C:\Users\User\AppData\Roaming\<ProductName>\<Product.\MyExecutableFile.exe
Verify that you have access to that directory
[Abort] [Retry] [Cancel]

Retry does nothing but keeps giving the same error.

How to enable required privilege for installation to all necessary folders?
Note: This path seems to be automatically selected by the installer during its build process.
Liviu
Posts: 1325
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Permissions denied on installer start

Hello and welcome to our forums,

Can you please send us the .AIP (setup project) file and a download link for your setup package by email to support at advancedinstaller dot com so we can further test and investigate this?

Also, please send us the build number and version of the machine's Windows 11 OS where you can reproduce this.

Best regards,
Liviu
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Liviu Sandu - Advanced Installer Team
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