zappbrannigan
Posts: 17
Joined: Tue Jan 21, 2020 5:15 pm

prerequisite is installing on application uninstall

This only started happening after the latest update patch 22.5, though it's possible I have updated some setting somewhere.
I use the default options and the prerequisite is installing based on a condition, is a file on disk (not bundled one from AI bucket).

I install the app without prerequisite, then uninstall app and it kicks off installing the prerequisite as the main app goes through uninstall.

I want any prerequisite to be left on a system after app uninstall.
I want no prerequisite to try to install itself when app uninstalls.



Any help appreciated thanks!
Zapp
Attachments
ai3.png
ai3.png (18.64 KiB) Viewed 3604 times
ai2.png
ai2.png (18.45 KiB) Viewed 3604 times
ai1.png
ai1.png (23.67 KiB) Viewed 3604 times
Liviu
Posts: 1325
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: prerequisite is installing on application uninstall

Hello Zapp,

To assist us in conducting a thorough investigation of this issue, we kindly request that you send us the following resources via email to support at advancedinstaller dot com:

1. the .AIP (setup project) file.
2. a download link for your setup package.

Looking forward to hearing from you!

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”