XP/Vista Registry Issue

[stretch327]

I've got an installer that could run on both Vista or XP, and I'm having a problem with a registry entry.

If I add a value into the Current User/Local Machine when I try to install on Vista, the error is:

Could not open key: UNKNOWN/software/...
Verify that you have sufficient access to that key or contact your support personnel.

This error does not occur on XP. If I change the location to HKEY_USERS, it works just fine in Vista, but complains in XP.

GregO

[Cosmin]

Hi,

I'm not sure why you are encountering this behavior. I tested multiple scenarios on my test machines, but I cannot reproduce the behavior you encountered.

Please try this on another Vista machine. If the problem can be reproduced on multiple machines, please send us the AIP with the problem to support at advancedinstaller dot com so we can investigate it.

Regards,
Cosmin

[rtasker]

I get exactly the same issue on XP with SP3.

It appears the installer is not resolving between HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER

If I choose the hive it works find, but I would rather have the installer choose according to their privilege at installation. Any thoughts on how to resolve this?

Ron

[Cosmin]

Hi Ron,

This behavior may be caused by the configuration of your installation package. Can you please send us the AIP you are using to support at advancedinstaller dot com so we can investigate it?

Regards,
Cosmin