Jedidja
Posts: 10
Joined: Sat Apr 17, 2010 6:20 pm

Possible bug (odd behaviour) with minimum resolution

Hi,

I'm getting some very weird results (verified by different users on different PCs) with the minimum required resolution for installing our application. When I set it to 1024x768, all is well, but when I change it to 1280x800, then no one (with seemingly any resolution) can install the app at all. I have had users report problems with 1280x1024, 1400x1050, and 1920x1080.

Has anyone else run into this issue?
mihai.petcu
Posts: 3860
Joined: Thu Aug 05, 2010 8:01 am

Re: Possible bug (odd behaviour) with minimum resolution

Hello,

No actually this is not a common behavior. Can you please send us the .AIP (project) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?
Also can you specify the OSs you tested your package on?

Regards,
Mihai
Mihai Petcu - Advanced Installer Team
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