Peter350
Posts: 30
Joined: Sat Oct 17, 2009 1:56 pm

Windows installer unavailable

I am attempting to install this as a prerequisite file:

http://download.microsoft.com/download/ ... P2_x86.exe

(.NET Framework 2.0 SP2)

The installation fails as it attempts to install the prerequisite:

"The windows installer service is unavailable. Another application may be running setup. Finish any installations in progress, or restart your comptuer, then re-run setup"

It would appear that the .exe prerequisite contains an MSI and that the system will not allow the MSI prerequisite to run at the same time as the main MSI ?
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Windows installer unavailable

Hi,

Did you add the .NET Framework installer as a prerequisite? If you did, can you please send us the .AIP (project) file you are using to support at advancedinstaller dot com so we can investigate it?

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Peter350
Posts: 30
Joined: Sat Oct 17, 2009 1:56 pm

Re: Windows installer unavailable

Yes it is a prerequisite. We have emailed the file now.

Return to “Common Problems”