InstallUtilLib.dll on Windows XP

[jdkussow]

My installer works in both Vista and Windows 7, but when run on Windows XP SP3 a pop up appears while "Copying files" that says something like "InstallUtilLib.dll: unkown error". Any ideas on why this may be happening?

[mihai.petcu]

Hello,

Please try installing your package on a different XP SP3 clean machine.
If the problem persists please send us the .AIP (project) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them.

Regards,
Mihai

[jdkussow]

Sorry for digging up an old(er) thread, but has there been a solution to this? We have an Advanced Installer installer that works on Vista and Windows 7, but is also seeing problems on XP.

[mihai.petcu]

Hi,

Can you please reply and follow up the e-mail discussion regarding this thread?

Best,
Mihai

[jdkussow]

Unfortunately I don't have the old email chain.

[mihai.petcu]

Hello,

We can't find any related e-mail either. Since there is no confirmation post of this being an Advanced Installer issue, please follow my first post so we can pick up where we left off.

Best,
Mihai