Upgraded product name remains in Start Menu?

[TedN]

I want to list the version number at the end of my product name. For example "My Product 1.0".

When I create a new version, I change the Product Name to "My Product 1.1". The problem I am having is that the Program name on the Start Menu never gets removed when a user upgrades. So I end up with "My Product 1.0" and "My Product 1.1" on the Start menu.

For versioning I have "Automatically upgrade older versions of the product " checked. After I bump the product Version, I am asked if I would like to generate a new Product code, to which I reply Yes.

What am I doing incorrectly?

[ciprian]

Hi,

This behavior appears only if you have the higher version project configured to be installed as side-by-side. In this case the behavior is normal as both versions of the package are installed at the same time.

If you want to automatically uninstall the old package in the "Install Parameters" page select the "Automatically upgrade older versions of the product" option.

Best regards,
Ciprian

[TedN]

Thanks for your reply. As I mentioned above, I do have the "Automatically upgrade older versions of the product" option checked, but the old shortcut still remains. Note that the old version is removed during the installation process, its just that the shortcut is left behind in the Start Menu.

Any other ideas?

[ciprian]

Hi,

In order to figure out what the problem might be please send the AIP files of the two projects to support at advancedinstaller dot com.

Regards,
Ciprian

[TedN]

It is a single AIP file. When I release an update, I simple increase the Product Version (e.g. "3.7.1" to "3.7.2"), and change the the name (e.g. "My Product 3.7.1" to "My Product 3.7.2"). The update works fine, and successfully removes the previous version, but the Start > All Programs menu will now have short cuts to both products. To what address should I send the AIP file to?

Thanks.

[ciprian]

Hi,

Please send the AIP to : support at advancedinstaller dot com

Regards,
Ciprian