Atlas
Posts: 30
Joined: Sun Mar 16, 2008 11:08 am

Installer quits

Hi!

After a couple years away from your wonderful product, I came back because of a new project and I just got the Enterprise edition upgraded to version 9.8. I love the improvements, but am having a problem:

I have selected .NET Framework 4.0 in the prerequisites. However, if the installer installs the pre-requisite, the installer quits afterwards and the user must realize that he needs to run my application's installer a second time for installation of my actual product to happen. With Advanced Installer 6 I didn't have this issue--after installing .NET, it would automatically proceed to install the main application without silently quitting.

If I need to send my installer somewhere to be looked at, please let me know!
Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: Installer quits

Hi,

I tested your scenario, but I couldn't reproduce the behavior.

Can you please send us the .AIP (project file) and also an MSI verbose log and an EXE verbose log (use the /exelog command line) of the installation so we can investigate them?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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