remya5151
Posts: 10
Joined: Fri Mar 08, 2013 6:58 am

Service 'Apache Tomcat ApacheTomcat' (ApacheTomcat) failed

Hi
I created an installer using TOMCAT web application.I have set to start the Apache Tomcat Service at the time of installation.it is sucessfully working on some machines but on some machines am getting an error "Service 'Apache Tomcat ApacheTomcat' (ApacheTomcat) failed to start. Verify that you have sufficient privileges to start system services.".what is the reason for this?what privilege is required to start system services? please help me.
Thanks
Remya
Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: Service 'Apache Tomcat ApacheTomcat' (ApacheTomcat) fail

Hi Remya,

I'm not sure why you encounter this behavior, maybe some resources are missing. You can check the Apache log files in order to find more details about the error.

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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remya5151
Posts: 10
Joined: Fri Mar 08, 2013 6:58 am

Re: Service 'Apache Tomcat ApacheTomcat' (ApacheTomcat) fail

Thanks for the reply
i think some issue with the tomcat folder. what package of tomcat is to be bundled in application folder ? can you please guide me that ?
Thanks
Remya
Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: Service 'Apache Tomcat ApacheTomcat' (ApacheTomcat) fail

Hi Remya,

In the Application Folder you have to bundle the Tomcat folder that includes all its subfolders (i.e. bin, conf, lib, temp, etc.).

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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remya5151
Posts: 10
Joined: Fri Mar 08, 2013 6:58 am

Re: Service 'Apache Tomcat ApacheTomcat' (ApacheTomcat) fail

thanks
Is there a way to error of tomcat installation?
In advanced installer Log, it is just showing the "Service Failed to Start. Verify privileges"
Thanks
'Remya
Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: Service 'Apache Tomcat ApacheTomcat' (ApacheTomcat) fail

Hi Remya,

You can create Apache log files and check them for more details. Maybe the Apache logging article can help you.

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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