bchetana
Posts: 95
Joined: Sat Dec 01, 2012 11:36 am

Unpin the appilication from start menu during uninstallation

Hi

I have a problem to unpin the application from start menu.

User can go to installation folder and set the application to pin on start menu. Then the application will be pined on the start menu.
When user uninstalls the software, this pinned application on start up menu is not removed.

Can we handle this case in installer ??? So that during uninstallation, the installer will unpin application from start menu.
Dan
Posts: 4529
Joined: Wed Apr 24, 2013 3:51 pm

Re: Unpin the appilication from start menu during uninstalla

Hello,

I'm not sure why you encountered this behavior. I've tested your scenario but I cannot replicate it.
Do you constantly reproduce this problem on multiple clean machines? We recommend for testing virtual machines, so they can be easily restored if something is damaged.

If the behavior can be encountered, can you please send us the .AIP (project file) and a verbose log of the uninstall process to support at advancedinstaller dot com so we can investigate them?

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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