jbabco
Posts: 10
Joined: Tue Jul 06, 2010 7:15 pm

Debug IIS.dll for 11.1

Running into the old Error 4020. There was an error during the IIS configuration process. issue on one of our client machines. Is there an IIS.dll that does the extra logging available for AI 11.1?
Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: Debug IIS.dll for 11.1

Hi,

In order to get more details about what happens can you download the attached debug DLL, replace the original one from the install folder of Advanced Installer 11.1 (e.g. C:\Program Files (x86)\Caphyon\Advanced Installer 11.1\custact\x86) on your machine and rebuild the package?

Just replace the original "iis.dll" from the install folder of Advanced Installer with this one, then restart the application and rebuild the package. This DLL should create a debug log (at install time) on the root of the OS partition (e.g. C:\AI_IIS.log), which can give us more details about the problem.

Best regards,
Eusebiu
Attachments
IIS Debug 11.1.zip
(1.03 MiB) Downloaded 283 times
Eusebiu Aria - Advanced Installer Team
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jbabco
Posts: 10
Joined: Tue Jul 06, 2010 7:15 pm

Re: Debug IIS.dll for 11.1

Thanks for the dll. I've attached the problematic AI-IIS.LOG file. Maybe you can shed some light on the issue.
Attachments
AI_IIS.LOG
(177.59 KiB) Downloaded 299 times
Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: Debug IIS.dll for 11.1

Hi,

I looked over the log file that you sent, but I am still not sure why the problem appear. Can you please send us the AIP file to support at advancedinstaller dot com, so we can take a look of it? Also, can you please go in the "Windows Event Viewer" and see if there are any IIS errors?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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