Patch build fails

[Alastair]

Hi,

I have a patch project that has suddenly stopped building.

The error log when trying to build the patch is :-
ERROR: Could not create the patch authoring transform at path: C:\DOCUME~1\BUILD~1.USE\LOCALS~1\Temp\~pcw_tmp.tmp\OrionDRSS_2ToOrionDRSS.MST.
ERROR: The Last Error Received is: 1624
ERROR: The Last Error Received is: 1: 2248 2: E:\Advanced Installer Builds\Orion DRSS v4\DRSS Full Installs\Patching\DRSS v4.1.62 through v4.1.66\images\OrionDRSS\OrionDRSS.msi 3: AI_IIsWebSite 4: 3
INFO: Temporary folder is about to be cleaned out and deleted: C:\DOCUME~1\BUILD~1.USE\LOCALS~1\Temp\~pcw_tmp.tmp
ERROR: Internal PatchWiz Error occurred.
ERROR: The Last Error Received is: 145
ERROR: During cleanup, could not delete the temporary folder: C:\DOCUME~1\BUILD~1.USE\LOCALS~1\Temp\~pcw_tmp.tmp.
ERROR: The Last Error Received is: 2
ERROR: Internal PatchWiz Error occurred.
ERROR: The Last Error Received is: -1072803323
error.
Exception - Reason: MsiMsp.exe failed to create the patch file.

Build finished because an error was encountered.

So far as I can tell no Patch rules have been broken and no other processes have the msi files open.

Most disconcertingly, a recent backup of the project that used to work no longer works and the same error is produced.

I cannot help notice that in between the project working and an identical project not working, we upgraded to v7.7 of Advanced Installer which has added 2 tables to the msi file. Could this be causing the problem ?

I'd appreciate your feedback on this.

Thanks,
Alastair

[Cosmin]

Hi Alastair,

It seems that the patch temporary folder cannot be removed. Try deleting the "~pcw_tmp.tmp" directory from your Temp folder and rebuilding the patch.

Regards,
Cosmin

[Alastair]

Hi Cosmin,

I tried deleting this folder several times but with no improvement, exactly the same error is received.

Since 7.6.1 built the project successfully, I have emailed your support team to ask for a copy of the 7.6.1 installer.

I need to build the patch urgently and if this succeeds as a temporary workaround then I'd be relieved.

Thanks,
Alastair

[Cosmin]

Hi Alastair,

I tried deleting this folder several times but with no improvement, exactly the same error is received.

Did you try rebooting the machine after deleting the folder? Perhaps a process is limiting access to that folder.

Since 7.6.1 built the project successfully, I have emailed your support team to ask for a copy of the 7.6.1 installer.

You can download older Advanced Installer versions by using your license key on our customer information page. However, this error is returned by the Microsoft tools used to create the patch. It is not related to Advanced Installer.

Regards,
Cosmin

[Alastair]

Hi Cosmin,

I have rebooted the machine but the problem persists.

One of the errors in the log - 2248 - is documented as
2248 Database: [2] GenerateTransform/Merge: Column type in base table doesn't match reference table. Table: [3] Col #: [4]

This suggests a change in the structure of one of the tables; is the msi file created differently by v7.7 ?

Thanks,
Alastair

[Alastair]

Hi Cosmin,

After uninstalling v7.7 and Installing v7.6.1, I have been able to successfully build the patch after making no changes to the project. I needed to rebuld the "Upgrade To" MSI, then rebuild the patch. No errors were encountered and the patch applied successfuly while logged in as an administrator and I assume that other tests will be successful.

So it does look like v7.7 creates an MSI that cannot be used to create a patch where one of the target MSIs was created by v7.6.1.

I hope this helps you track down the problem.

Kind regards,
Alastair