manufacturer missing- cannot find keys in registry

[ddsharper]

Is it safe to say that without a digital signature there can be no listed manufacturer? If that's the case, and I didn't change the registry value to appdir instead, could that be the reason I cannot find registry keys using regedit? Are they not created, and perhaps the reason I can install but not run/deploy the program? I cannot find the registry keys, as the manufacturer is not listed in the registry, but is listed in the program(x86) folder. The other issue is that people are having problems deploying this on their machines.

[Daniel]

Hello,

I'm afraid I don't fully understand you mean. Can you please give us more details about your scenario (maybe exemplify)?

Also, in order to clearly report an issue you can take a look on our How to report a problem for a faster resolution article.

All the best,
Daniel

[ddsharper]

What I am asking is, why doesn't my program show up in the registry? The pathway is Software\[Manufacturer]\[ProductName]. So I was wondering if I needed to have a digital signature from a coder signing certificate in order for the Manufacturer to show up, and thus the reg keys, because, as of now, it is not showing up in the registry, and I'm wondering if that is a reason the program won't deploy?

[Daniel]

Hello,

This may happen if you install a 32-bit package on a 64-bit machine. Please note that 32-bit registry values are redirected on 64-bit machines under Wow6432Node Registry Key. So, if this is the case then you should search for the following registry key:

Code: Select all

SOFTWARE\Wow6432Node\[Manufacturer]\[ProductName]

All the best,
Daniel