I have a fairly complex installer but it has worked at some time! Problem I have is that the installer program hangs with a blank dialog. If I try looking at the MS installer log ( using setup.exe /l*v logfile.txt ), at the point of the hang, the log file says InstallValidate has ended with return value 1 then I have 3 lines ( MSI, Action and Action start ) showing the start of WelcomeDlg but it gets no further.
At present this is an exe with all resources inside. Trying other options, I can get an exe that hangs, but it installs the pre-requisites. I have also tried running the .msi file which doesn't hang, but ignores the pre-requisites.
Any clues as to where I should start to look?
TIA, Mike Watts
32-bit package. Fails in same way on Win XP 32-bit and Win8 64-bit
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mikejwatts
- Posts: 5
- Joined: Fri Apr 03, 2009 2:17 pm
Re: Installer hangs at WelcomeDlg
Hello Mike,
I'm not sure why you encountered this behavior.
Can you please try to test on a clean machine end see if the behavior persist? If it does, please send us the .AIP (project file) and a full verbose log of the installation to support at advancedinstaller dot com so we can investigate them. If it contains confidential information you can send us a small test project which reproduce this behavior.
Best regards,
Dan
I'm not sure why you encountered this behavior.
Can you please try to test on a clean machine end see if the behavior persist? If it does, please send us the .AIP (project file) and a full verbose log of the installation to support at advancedinstaller dot com so we can investigate them. If it contains confidential information you can send us a small test project which reproduce this behavior.
Best regards,
Dan