PeterM
Posts: 19
Joined: Fri Mar 29, 2013 9:28 pm

Error when editing a dialog

For one of our installers, whenever we edit a Dialog, we get a pop up error "application ran into a problem it could not handle".

This only seems to happen this one installer. The details are below. We can manually modify the AIP file to adjust the dialogs, but that is clumsy.

Details are below. Any ideas?

[SEH_AV_READ_NULLPTR] ACCESS_VIOLATION (0xc0000005) at address [0x002daf77]

Advanced Installer 10.7 build 53797
*** Stack Trace (x86) ***

[0x002daf77] -----
[0x00de24ee] -----
[0x00de1ebc] -----
[0x00d8444c] -----
[0x00d236f6] -----
[0x00d235f8] -----
[0x001f80ac] -----
[0x751d77d8] gapfnScSendMessage()
[0x751d78cb] gapfnScSendMessage()
[0x751d899d] GetKeyboardLayout()
[0x751e5c40] IsDialogMessageW()
[0x00ddd0ac] -----
[0x00cc7094] -----
[0x01342e44] -----
[0x0016b87a] -----
[0x0016b907] -----
[0x01363b76] -----
[0x00160000] MODULE_BASE_ADDRESS
Dan
Posts: 4529
Joined: Wed Apr 24, 2013 3:51 pm

Re: Error when editing a dialog

Hello,

I'm not sure why this happens. Can you please give us a step by step test case scenario which reproduces the behavior or can you isolate the behavior in a sample and send it us so we can investigate this?

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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mrossi
Posts: 1
Joined: Mon Nov 18, 2013 4:24 pm

Re: Error when editing a dialog

Hi Dan,

I work with PeterM, and this behavior happens every time that we move or re-size something on the dialog. For example, if I try and move a Text box, button, or any other feature on any of the dialog pages within that installer, the error will appear. When I click Okay, the change will appear successful at first, but then if I change to another dialog and then go back, the change will not have saved.

I just installed the upgrade to Advanced Installer 10.7.1 and this behavior still occurs.

I have uploaded a .zip file that contains three screenshots that exhibit this behavior. I've also sent the AIP file to the Advanced Install support e-mail. Let me know when you find.

Thank you.
Attachments
advanced_installer_edit_dialog_error.zip
Advanced Installer Dialog Error Screenshots
(603.82 KiB) Downloaded 266 times

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