sameerpande
Posts: 1
Joined: Wed Nov 13, 2024 9:33 am

Getting Could not verify Serial number

I have added an API endpoint under server-side validation URL, and defined the template as well, when I try to install and enter serial key, it always through "Could not verify serial number".
URL is an endpoint of my Api, it is accessible over the machine where I'm trying to run installer, also I tested the endpoint on the machine and I'm getting expected 601 and 602 responses from Api endpoint

need assistance asap
Catalin
Posts: 7492
Joined: Wed Jun 13, 2018 7:49 am

Re: Getting Could not verify Serial number

Hello and welcome to our forums,

If you do a POST request manually to your endpoint, does it return 601 or 602 correctly?

Here is an article I've written some time ago that explains how you can test this manually using PowerShell.

Server-side serial number validation with MSSQL and PHP

Could you please manually test it and make sure it works? This is exactly what the installer does, a POST request to your endpoint.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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