I’ve added a custom prerequisite to my installer it's a third-party tool that we need before our app runs. The prerequisite installs successfully during the setup process, but once the installer restarts, it still shows the prerequisite as missing and tries to install it again.
I set up the detection condition based on a registry key that the prerequisite writes, and it seems correct when I check it manually after install. But for some reason, Advanced Installer doesn’t recognize it and keeps re-triggering the install.
Is there a delay or context issue I should be aware of with registry-based detection?
Appreciate any insights,
Jen
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almethalyair
- Posts: 1
- Joined: Wed Jul 02, 2025 9:48 am
Re: Custom prerequisite installs but detection fails afterward
Hello Jen and welcome to our forums,
Not sure why this happens.
To facilitate a more in-depth investigation of this issue, could you kindly email the following resources to support at advancedinstaller dot com?
1. the .AIP project file.
2. a download link for your setup package.
3. an installation log.
Looking forward to hearing from you!
Best regards,
Liviu
Not sure why this happens.
To facilitate a more in-depth investigation of this issue, could you kindly email the following resources to support at advancedinstaller dot com?
1. the .AIP project file.
2. a download link for your setup package.
3. an installation log.
Looking forward to hearing from you!
Best regards,
Liviu