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by jezcooke
Fri Oct 07, 2016 11:38 am
Forum: Feature Requests
Topic: Extended Validation (EV) Certificates
Replies: 5
Views: 9613
 
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Re: Extended Validation (EV) Certificates

Just a quick update, our USB token arrived today and the certificate appeared in the drop-down in Advanced Installer so just selected it and all seems to be working perfectly. Does seem to take much longer than the previous signing from a .pfx file but I guess that's just the nature of how the token ...
by jezcooke
Fri Sep 30, 2016 9:09 am
Forum: Feature Requests
Topic: Extended Validation (EV) Certificates
Replies: 5
Views: 9613
 
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Re: Extended Validation (EV) Certificates

Great, thanks!
by jezcooke
Thu Sep 29, 2016 3:50 pm
Forum: Feature Requests
Topic: Extended Validation (EV) Certificates
Replies: 5
Views: 9613
 
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Extended Validation (EV) Certificates

We are looking to switch to using an EV certificate (with USB dongle) to sign our products, could you confirm if AI supports signing with this type of certificate?

Many thanks.
by jezcooke
Tue Jul 21, 2015 3:47 pm
Forum: Common Problems
Topic: IIS configuration deleted after modify
Replies: 5
Views: 6025
 
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Re: IIS configuration deleted after modify

Thanks Dan, that seems to have done the trick.

Do I take it that pre-12.0 it basically didn't touch the IIS settings in maintenance mode hence the condition didn't affect it before?

Thanks again,

Jez
by jezcooke
Tue Jul 21, 2015 2:51 pm
Forum: Common Problems
Topic: IIS configuration deleted after modify
Replies: 5
Views: 6025
 
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Re: IIS configuration deleted after modify

Hi Dan,

Yes it still occurs with 12.3.

The "feature" to allow the user to choose whether to configure IIS is named "ConfigureIIS" (and is set to install by default).

We install a virtual directory with the following condition:

&ConfigureIIS=3

and an application directory using the following ...
by jezcooke
Tue Jul 21, 2015 1:49 pm
Forum: Common Problems
Topic: IIS configuration deleted after modify
Replies: 5
Views: 6025
 
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IIS configuration deleted after modify

Hi,

Our installer optionally configures IIS during installation to set-up our application. It has been working fine, however recently if the user modifies the installation to add/remove features from our application during the process it completely removes the virtual/application directories set in ...
by jezcooke
Thu Feb 26, 2015 9:37 am
Forum: Common Problems
Topic: Silent install of mixed 32/64 bit package omits files
Replies: 3
Views: 4188
 
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Re: Silent install of mixed 32/64 bit package omits files

Hi thanks for your reply, sorry I didn't see it sooner.

I went to create the verbose log and realised that the problem is actually a bit different to that which I had originally described, all the files are actually installed however the 32-bit specific files have been installed in a "32-bit" sub ...
by jezcooke
Tue Feb 17, 2015 3:35 pm
Forum: Common Problems
Topic: Modify installation fails
Replies: 3
Views: 4633
 
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Re: Modify installation fails

Can you please tell us if the bahaviour still persist if you enable the "Do not delete extracted MSI and CAB files" option from "Media -> Configuration tab -> Bootstrapper Options" group?
If Yes, can you please send us the .AIP (project file) to support at advancedinstaller dot com so we can ...
by jezcooke
Tue Feb 17, 2015 2:30 pm
Forum: Common Problems
Topic: Silent install of mixed 32/64 bit package omits files
Replies: 3
Views: 4188
 
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Silent install of mixed 32/64 bit package omits files

Hi, we have a mixed 32/64 bit package (single file exe), all works fine (on both 32 and 64 bit machines) when installing normally using the GUI but when doing a silent installation (i.e. include the "/qn" command line switch) on a 32 bit machine it only installs the 32 bit specific components, all ...
by jezcooke
Tue Feb 17, 2015 10:15 am
Forum: Common Problems
Topic: Modify installation fails
Replies: 3
Views: 4633
 
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Modify installation fails

Hi, we're seeing an issue when a user tries to modify the installation of our product. So far it seems to be 100% reproducible (i.e. it fails every time and is not machine specific).

The error given is:
Source file not found:
C:\Users\Administrator\AppData\Roaming\{CompanyName}\{ProductName ...
by jezcooke
Tue Jan 06, 2015 12:09 pm
Forum: Feature Requests
Topic: IIS HTTP Redirect
Replies: 5
Views: 11063
 
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Re: IIS HTTP Redirect

Hi, thanks for your reply and happy new year!

There's a couple of reasons we use the "Default web site", in most cases the machine will be dedicated to run our application so we would generally want the "all unassigned" binding (as we wouldn't know the specifics at install time). This would ...
by jezcooke
Fri Dec 19, 2014 6:38 pm
Forum: Feature Requests
Topic: IIS HTTP Redirect
Replies: 5
Views: 11063
 
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Re: IIS HTTP Redirect

Hi Daniel,

Thank you very much for the reply, only thing is that I don't have the "custom properties" tab for the "default website", I can get to it for a custom site or for virtual directories on the default website. Can I set this property on the default website?

Many thanks.
by jezcooke
Fri Dec 19, 2014 9:35 am
Forum: Feature Requests
Topic: IIS HTTP Redirect
Replies: 5
Views: 11063
 
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IIS HTTP Redirect

Hi, we have an installer for a server application that can automatically configure IIS. I need to be able to set the 'HTTP redirect' property of the installed website so that users will be redirected to the correct web application path but cannot find the option in Advanced Installer. Hopefully I'm ...
by jezcooke
Tue Aug 19, 2014 2:41 pm
Forum: Common Problems
Topic: Strange registry keys being added to installation
Replies: 7
Views: 8898
 
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Re: Strange registry keys being added to installation

If you really need 11.4 I can send you the kit over e-mail. Just contact me to support at advancedinstaller dot com and let me know.
Thanks, shouldn't need now that it seems to be working with 11.4.1.
by jezcooke
Tue Aug 19, 2014 2:24 pm
Forum: Common Problems
Topic: Strange registry keys being added to installation
Replies: 7
Views: 8898
 
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Re: Strange registry keys being added to installation

Hi,

I'm not using a continuous integration tool or ANT nor running from inside Visual Studio.

However I think I have solved the problem now, when opening or building the project I get a UAC pop-up asking permission for ComExtractor.exe to run, if I deny it access the spurious registry keys weren't ...

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