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by GlenT
Thu May 26, 2016 5:06 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

Daniel, setting the Keep Existing Permissions flag on the font file does seem to work. In my single test with Win10, the font file did install and was available for use without requiring a reboot. I will continue testing to see if this has any negative effect on other versions of Windows (other than ...
by GlenT
Mon May 16, 2016 6:20 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

OK, AI project and log file have been sent.

Note that I experimented with creating a new AI project that only installed the font file and nothing else. This succeed, both in installing the font while successfully without requiring a reboot, and in requesting a reboot after the install was completed ...
by GlenT
Thu May 12, 2016 4:38 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

Please schedule your "SetProperty" custom action after "Install Execution Stage -> Searches" action group.
Moving our Custom Action to this location did not work. Still no reboot. I suspect that the action "Force" may not exist in AI Pro.
by GlenT
Thu May 12, 2016 4:09 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

If you want your font source file to be installed directly in Windows Fonts folder, then please go to "Files and Folders" page and drag your font file under "Windows Volume\Windows\Fonts" folder. Let us know if this helped.

That is the location that we have been using all along ...
by GlenT
Wed May 11, 2016 4:52 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

This is what our font looks like after installation, and before Win10 reboot:
FontWin10.png
FontWin10.png (134.55 KiB) Viewed 9364 times
by GlenT
Wed May 11, 2016 4:25 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

My version of the Custom Action (see pic attached) did not work. I tried moving the SetProperty to after the Finish Execution stage, but that did not help. I'm not sure that the FORCE action exists in AI Pro.
\
AIForceRebootAction1.png
AIForceRebootAction1.png (53.48 KiB) Viewed 30857 times
by GlenT
Wed May 11, 2016 2:44 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

I will try again and let you know how it works out.

In the meantime, one of my co-workers made an observation about our font installation that I had not noticed before. We are using the AI environment variable that points to the Windows FONTS folder. What my co-worker noticed is that following the ...
by GlenT
Tue May 10, 2016 3:59 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

Hello Glen,

To achieve what you want you can use a "Set installer property" custom action like this:
Property: REBOOT
Value: Force
Condition: VersionNT = 1000 AND MsiNTProductType = 1
Please take a look on our "Restart the machine after the installation" article which may be useful for your ...
by GlenT
Mon May 09, 2016 4:51 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

Can someone please give me a hand with this? What I am looking for is a custom action that looks something like this:

IF (VersionNT = 1000 AND MsiNTProductType = 1) THEN (REBOOT = TRUE)

That is, if the target OS is Windows 10 (32bit or 64bit), then request a reboot upon successful completion of ...
by GlenT
Tue Apr 12, 2016 8:48 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

You should be able to achieve what you need using a "Professional" project type too. For instance, you can use a "Set installer property" custom action to set the "REBOOT" property to the desired value.


Selecting a reboot condition for a specific OS is a two-click item in InstallShield Express...
by GlenT
Mon Apr 11, 2016 4:26 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10


Yes, you can conditionally trigger the reboot. Our "Restart the machine after the installation" user guide article exposes an example of how this can be done. You should just set the "REBOOT" property to "Force" when the "VersionNT" property is equal with 1000.
Daniel
Hmm... didn't really see the ...
by GlenT
Fri Apr 08, 2016 4:30 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

As a workaround, in order to avoid this situation you can set the "Reboot behavior" field, from "Install Parameters" page, to "Force Reboot after install".

That is my fall-back position, but I am reluctant to do this unless it is really necessary. I guess I could make the reboot conditional on a ...
by GlenT
Thu Apr 07, 2016 4:03 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Re: Installed fonts require reboot - Win10

Adding to my previous question, does Win10 now require some new kind of font registration process or procedure that AI is not executing properly? Or is it simply mandatory to have to reboot the machine after installation of a font under current Windows 10?
by GlenT
Wed Apr 06, 2016 8:18 pm
Forum: Common Problems
Topic: Installed fonts require reboot - Win10
Replies: 23
Views: 40567
 
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Installed fonts require reboot - Win10

Noticed recently that our installed bitmap font file now requires a reboot (in Win10) before it becomes usable by our application. AI is set to register the font. This seems to be a change in Win10 behaviour.

Installers generated by AI 12.1 also require a Win10 reboot. When the installed font is ...
by GlenT
Mon Apr 04, 2016 5:42 pm
Forum: Common Problems
Topic: 12.7 has broken MS SignTool.exe support
Replies: 23
Views: 23826
 
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Re: 12.7 has broken MS SignTool.exe support

I've talked with our development team about the build details level and it seems they already implemented an improvement which will display the current action info at build time. This improvement will be available starting with our next version of Advanced Installer (12.8).
Thank you for adding ...

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