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by Cristi
Fri Oct 31, 2008 4:45 pm
Forum: Common Problems
Topic: Auto Updater... permissions?
Replies: 3
Views: 4408
 
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Re: Auto Updater... permissions?

Hi,

I have created the updates folder (manually for now), but I'm still getting the following error:-
Access is denied
I think you are receiving this message because the updates are downloaded in a folder that is not accessible by all users. I would recommend using the
[CommonAppDataFolder ...
by Cristi
Thu Oct 30, 2008 3:38 pm
Forum: Common Problems
Topic: Java service fails on Windows 2003
Replies: 3
Views: 4600
 
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Re: Java service fails on Windows 2003

Hi,

However, the service terminates unexpectedly from time to time on some machines.

I think it might be a problem with your Java application. Please make sure that it does not consume completely a resource after longtime run, like memory for instance.

We log the "stop()" call in our software ...
by Cristi
Thu Oct 30, 2008 2:40 pm
Forum: Common Problems
Topic: Updater prompt: "New update is available, do you want to ins
Replies: 1
Views: 2841
 
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Re: Updater prompt: "New update is available, do you want to ins

Hi,

However, what I need is to have a dialog saying that there is a new update available (when there is one) and ask the user if he wants to install it. How can I have the updater do that?

Please note that this is done automatically when the updater is run and updates are available.

There are 2 ...
by Cristi
Thu Oct 30, 2008 1:42 pm
Forum: Common Problems
Topic: Updater hangs if the previous update was cancelled
Replies: 1
Views: 2827
 
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Re: Updater hangs if the previous update was cancelled

Hi,

We can not reproduce this behavior on our test machine. Can you please send us the updater INI file installed by your package and the updates configuration file to support at advancedinstaller dot com so we can investigate the problem?

Best regards,
Cristi
______________________________
Cristi ...
by Cristi
Thu Oct 30, 2008 10:56 am
Forum: Common Problems
Topic: Limit certain registry modification to application
Replies: 1
Views: 3044
 
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Re: Limit certain registry modification to application

Hi,

This can be done by creating an user from Advanced Installer and setting READ and WRITE Registry permissions from the Registry page for that user. Eventually you can set just READ permission for Everyone so any user can see the registry key without the modify alternative.

In your application ...
by Cristi
Wed Oct 29, 2008 4:54 pm
Forum: Common Problems
Topic: Unable to complete install correctly over UNC paths
Replies: 1
Views: 2712
 
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Re: Unable to complete install correctly over UNC paths

Hi

I'm not sure why you are encountering this behavior. Can you please send us the AIP (project) file you are using to support at advancedinstaller dot com so we can investigate it?

Best regards,
Cristi
______________________________
Cristi Costache
Advanced Installer Team
http://www ...
by Cristi
Wed Oct 29, 2008 1:37 pm
Forum: Common Problems
Topic: Restrict re-Installation of the software if installed earlie
Replies: 6
Views: 6324
 
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Re: Restrict re-Installation of the software if installed earlie

Hi,

This can be done by scheduling a Error Message Custom Action under "InstallUISequence -> AppSearch" and set the "Message Text" to something like this:

Product already installed!
The "Execution Condition" should look like this:

Installed AND (REMOVE<>"ALL")
Keeping the SHIFT key pressed ...
by Cristi
Tue Oct 28, 2008 5:28 pm
Forum: Common Problems
Topic: DotNetCustAct in InstallFinalize
Replies: 1
Views: 2991
 
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Re: DotNetCustAct in InstallFinalize

Hi,

You can schedule your Custom Action under "InstallFinalize" but in this case it can be executed only as "Immediate". Please note that under Windows Vista the custom actions that performs system modifications (like your .NET Custom Action may) can be executed only as Deffered with no ...
by Cristi
Tue Oct 28, 2008 3:29 pm
Forum: Common Problems
Topic: ICE35 Error Message
Replies: 3
Views: 4831
 
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Re: ICE35 Error Message

Hi,

Please try setting the feature that contains "OperClient.exe.config" to be installed locally. Another possible approach would be to activate the "Place files unpacked in folders next to the MSI database" option from the Media tab available in the Media page.

Best regards,
Cristi ...
by Cristi
Tue Oct 28, 2008 11:11 am
Forum: Common Problems
Topic: Need to collect/store info during setup.
Replies: 2
Views: 4380
 
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Re: Need to collect/store info during setup.

Hi,

Yes, there is. I will try to describe the method in several steps:

1. in the Install Parameters page you can add 2 hidden public properties with empty values (just make sure that the "Value" field is blank). Let's name the properties PAR and PARCONF.

2. in the Dialogs page you can create a ...
by Cristi
Mon Oct 27, 2008 9:41 am
Forum: Common Problems
Topic: The maximum size of a file in a CAB file
Replies: 13
Views: 24656
 
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Re: The maximum size of a file in a CAB file

Hi,

I'm wondering if AI allows executing a file during the progress of the installation after installing a specific file? I would like to make the execution silently so the user couldn't see the joining process.

Yes, AI allows executing a file silently. Please note that this has already been ...
by Cristi
Mon Oct 27, 2008 8:56 am
Forum: Common Problems
Topic: Many installations
Replies: 1
Views: 2825
 
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Re: Many installations

Hi,

Are you referring to multiple instances of the same package? If so, please note that Windows Installer does not support multiple installations of the same product on the same PC. If not, can you please give me more details about what you need to do?

Best regards,
Cristi ...
by Cristi
Fri Oct 24, 2008 12:23 pm
Forum: Common Problems
Topic: Use language selection to set reg key:
Replies: 1
Views: 2800
 
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Re: Use language selection to set reg key:

Hi,

Yes you can. In the Registry page you create a new value and set its Data to

Code: Select all

[ProductLanguage]
.

Best regards,
Cristi
______________________________
Cristi Costache
Advanced Installer Team
http://www.advancedinstaller.com/
by Cristi
Fri Oct 24, 2008 11:35 am
Forum: Common Problems
Topic: Installation Folder Question
Replies: 1
Views: 2718
 
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Re: Installation Folder Question

Hi,

I'm afraid that this feature is not supported by Windows Installer. However, you can try using a custom action scheduled under "InstallFinalize" . Here is some sample VBScript code:

Set fso = CreateObject("Scripting.FileSystemObject")
fso.copyFile "c:\mytext.txt" , "c:\temp\"

Best regards ...
by Cristi
Fri Oct 24, 2008 8:02 am
Forum: Common Problems
Topic: No "New Dialog" item in context menu
Replies: 2
Views: 3409
 
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Re: No "New Dialog" item in context menu

Hi,

Thank you for the interest in Advanced Installer. Please note that the Dialog Editor is available only for Enterprise projects. In order to convert your project to Enterprise, you can:

- go to Project/Options from the top menu (or simply press CTRL+P);
- in the Edit Project Settings window, at ...

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