BarSyr
Posts: 3
Joined: Wed Feb 26, 2025 11:23 am

Install Prerequisites

Hello,
I have the following problem and I can't get it solved.
I'm building a MSI for our application.
In our setup-msi, we need to install a third-party msi (webclient.msi).
So I put it in Prerequisites. The third-party msi (webclient.msi), needs a Visual C++ Resitributable. So I can also add this in the Prerequisites.
Problem is, the third-party msi (webclient.msi), can't get installed if the Visual C++ Resitributable isn't installed. So that need to happen before the third-party msi gets installed.
I've tried several things, set the Visual C++ Resitributable 'before main package', tried it by download or by file on disk... But the Visual C++ Resitributable always install at the end, so the third-party msi doesn't get installed.
I've searched the help, but no luck.
Is there any way that the third-party msi get's installed after the Visual C++ Resitributable ?
Thanks for any help !
Bart
Liviu
Posts: 1325
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Install Prerequisites

Hello Bart and welcome to our forums,

In this case, you can use a help setup as detailed in the How to configure help setup package within the installer? article.

You can create a help setup just to install the prerequisite. Then, schedule this prerequisite before the webclient.msi prerequisite in the main package.

When main package is installed silently, the prerequisites are installed at the end of the installation sequence. That means, the prerequisites are installed after main package during silent installation of the main package.

If you cannot get this to work, can you please send us the following resources by email support at advancedinstaller dot com:

1. the .AIP project files.
2. a download link for your prerequisites (webclient.msi and VC++).

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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BarSyr
Posts: 3
Joined: Wed Feb 26, 2025 11:23 am

Re: Install Prerequisites

Hi Liviu,

Thanks for looking into this!
I've tried several things, but I can't get it work.
I can get it work when the main msi is not installed in silent mode, but it should also be possible in silent-mode.
I've emailed it to support with a download link (wetransfer).
If you don't find it, please let me know.

Regards,
Bart
Liviu
Posts: 1325
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Install Prerequisites

Hello Bart,

We've received your email.

We will reply to your email as soon as we have a conclusive answer.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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