Installing Windows features hangs or take a very long time

[janisito]

Hi,

I have noticed that sometimes the installer takes a very long time to complete the installation of Windows features. The last lines of the log file:

Code: Select all

MSI (s) (B8:00) [18:19:42:198]: Executing op: ActionStart(Name=AI_WinOptFeaturesRollback,Description=Rolling back configured Windows features.,Template=Rolling back configured Windows features.)
MSI (s) (B8:00) [18:19:42:198]: Executing op: CustomActionSchedule(Action=AI_WinOptFeaturesRollback,ActionType=11521,Source=BinaryData,Target=**********,CustomActionData=**********)
MSI (s) (B8:00) [18:19:42:202]: Executing op: ActionStart(Name=AI_WinOptFeaturesConfig,Description=Configuring Windows features.,Template=Configuring Windows features.)
MSI (s) (B8:00) [18:19:42:203]: Executing op: CustomActionSchedule(Action=AI_WinOptFeaturesConfig,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)

The CPU usage is usually close to zero and there doesn't seem to be any activity going on. Sometimes it goes quickly, at other times it takes a very long time or just hangs and never finish. It feels like it's waiting for something. Any idea of what could be happening?

Thanks,

Regards
Jan

[Catalin]

Hello Jan,

The fact that Windows features sometime take longer to install compared to simple prerequisites is normal.

However, it is not normal for the setup to hang.

For instance, if you check event viewer, do you see any errors there?

Also, on the machine, is there any AntiVirus product installed? Does the same behavior occurs if you disable the AV temporarily?

Best regards,
Catalin