tsantos
Posts: 14
Joined: Sat Jan 12, 2008 2:49 pm
Contact: ICQ

Prerequisite installation error

Hi!

I have an application that has a prerequisite installer and I'm getting an error like this:

There is another installation in progress. Please finish this installation first.

What can I do to solve this? I've inserted this prerequisite installer as a prerequisite item and as a custom action, but in both cases I've got the same problem.

Thank You!

Regards,

Thiago.
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Prerequisite installation error

Hi,

This behavior is encountered if two MSI-based installations run at the same time. Usually this happens if a custom action inside the package launches another MSI package or if one of the prerequisites uses a bootstrapper which launches the actual MSI file of the prerequisite.

Can you please specify the prerequisites you are using for your installation package?

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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tsantos
Posts: 14
Joined: Sat Jan 12, 2008 2:49 pm
Contact: ICQ

Re: Prerequisite installation error

Hi Cosmin,

I'm trying to install this archive vcredist_x86.exe that can be downloaded here:

http://www.microsoft.com/downloads/deta ... laylang=en

It's a Microsoft Visual C++ 2005 Redistributable Package (x86).

I've tried to use the .exe option media, but I had the same problem.

Thank you.
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Prerequisite installation error

Hi,

Did you add this file as a prerequisite to the package? Have you followed our prerequisite tutorial? If this is the case and the problem persists please send us the AIP (Advanced Installer Project file) you are using to support at advancedinstaller dot com so we can investigate it.

Note that the Visual C++ 2005 Redistributable Package can be detected in multiple ways.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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