phainge
Posts: 13
Joined: Fri May 29, 2009 9:53 am

Uninstall not removing files

Hi,

I have created a simple MSI to install some DLL files into Windows \ System32 and also a new sub-folder of that folder. I'm finding that when the MSI is uninstalled via Windows Add/Remove Programs it appears to uninstall correctly and disappears from the Add/Remove Programs List, but all of the files that were installed, including the sub-folder that was created, are not being removed and are left behind. The files are not in use at the time of the uninstall. I'm testing this on Windows XP SP3 using the Administrator account.

Any ideas?

Peter
Bogdan
Posts: 2794
Joined: Tue Jul 07, 2009 7:34 am
Contact: Website

Re: Uninstall not removing files

Hi Peter,

Can you please send us the .aip file and a verbose log to support at advancedinstaller dot com so we can investigate this problem?

Regards,
Bogdan
Bogdan Mitrache - Advanced Installer Team
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