CharlesAnthony
Posts: 18
Joined: Wed Oct 07, 2009 9:45 am

Active Internet Connection Pre-Requsite

Hi,

What checks does the "Active Internet Connection" pre-requisite do?

I have an installer which has this enabled, and this has suddenly stopped working on my machine : I get the "XXX requires and active internet connection for installation. Please check your network configuration and proxy settings". I am try to get this working on my machine (it appears to work on other machines, and in virtual machines on my PC)

I am running Windows 7, and the ControlPanel/InternetOptions /Configure Proxy Settings are correct (and I can use MSIE and all my other browsers correctly as well, as can be seen by the fact that this post has made it to the Forum!).

The Installer was built using AI 7.6.1

Googling for similar problems suggests that MSIEXEC/WindowsInstaller uses the WinHttp service, and that does not use the Control Panel proxy settings. Is that so?

How can I track down what the problem is?

Kind Regards,

Charles

Here is the relevant extract from the installer log

Code: Select all

MSI (c) (00:FC) [14:30:41:750]: Doing action: AI_Internet
Action start 14:30:41: AI_Internet.
MSI (c) (00:F4) [14:30:41:766]: Invoking remote custom action. DLL: C:\Users\CHARLE~1.PDC\AppData\Local\Temp\MSI3765.tmp, Entrypoint: ActiveInternetConnection
MSI (c) (00!AC) [14:30:53:362]: PROPERTY CHANGE: Modifying AI_INTERNET_CONNECTION property. Its current value is 'AI_INET_CON_SUCCESS'. Its new value: 'AI_INET_CON_FAILED'.
Action ended 14:30:53: AI_Internet. Return value 1.
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Active Internet Connection Pre-Requsite

Hi,

This launch condition tries to connect to some websites using Internet Explorer API. Try testing your connection in Internet explorer. If you can connect without special steps (for example you need to provide authentication), the launch condition should allow an install.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”