Pepa
Posts: 15
Joined: Fri Jul 07, 2006 7:59 pm
Location: USA
Contact: Website

Uninstall - files not removed

I know this must be something silly, but so far I was unable to figure it out...

I'm installing all the files into folder that already exists (was previously installed by other installation application) and already has some files in it. My app is just a DLL to be part of the other application.

Some files are also installed into new subfolders that are added by my installation under this pre-existing folder. None of the files I'm installing replaces any of the pre-existing ones, it's all just added.

None of my files of folders are added using custom action, it's all AI (Files and Folders).

When I install the application everything works great. But when I uninstall (from Control panel / Add-Remove programs) all the new files files are left behind - they are not being removed.

Any ideas?

Thanks.
gigi
Posts: 2103
Joined: Tue Apr 11, 2006 9:55 am
Contact: Website

Hi,
When I install the application everything works great. But when I uninstall (from Control panel / Add-Remove programs) all the new files files are left behind - they are not being removed.
I cannot reproduce this behavior on my computer. Are you sure that you don't have the "Permanent" flag set for the associated component in the "Organization" page. Also please ensure that you can delete the installed files after installation with windows explorer. If the problem persist please send the AIP file (if not contain any confidential information) to support at advancedinstaller dot com.

Regards,
Gigi
__________________
Gheorghe Rada
Advanced Installer Team
http://www.advancedinstaller.com

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