kiv
Posts: 12
Joined: Sat May 20, 2006 4:09 pm

Problem with prerequisites - QuickTime

Hi,

I am using advanced installer to create an installation, which has Apple QuickTime as a pre-requisite (I have other prerequisites also, no problem with them).

The problem I am having (using QuickTimeInstaller.exe that is downloaded from http://www.apple.com/quicktime) is that I get the "... some prerequisites are still missing" Advanced Installer error message.

I guess this is what is happening
1. Advanced installer launches QuickTimeInstaller.exe
2. QuickTimeInstaller.exe extracts a bunch of .msi's in the temp folder
3. QuickTimeInstaller.exe launches the MSI
4. At this point, Advanced installer thinks QuickTimeInstaller.exe is done and is displaying the "missing prerequisites" error, while the user is still on the first dialog of the QT installation.

As a prerequisite condition I am using the existance of the quicktime executable.

This is realy easy to reproduce - just create any install that installs quicktime as a prerequisite.

Has anyone seen that or knows how to workaround the problem?

Thanks in advance,
KIV
gigi
Posts: 2103
Joined: Tue Apr 11, 2006 9:55 am
Contact: Website

Hi,

A possible solution to this issue is to extract that exe and use the extracted files as prerequisites. Note that you can set multiple files as prerequisites (see "Files" tab in the "New Prerequisites" dialog).

Please let me know if this solves the problem.

Regards,
Gigi
______________
Gheorghe Rada
Advanced Installer Team
http://www.advancedinstaller.com
kiv
Posts: 12
Joined: Sat May 20, 2006 4:09 pm

Extracted the files from the installer and that works fine, thank you :)

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