pmclean2
Posts: 7
Joined: Wed May 12, 2010 1:39 pm

License Agreement printing problems after upgrade to AI 10.5

Hello,

The text into License Agreement box doesn't print as before after upgrade to AI 10.5.1. On version 10.3 the PushButton (Print Button) was able to print the text of the .rtf file as it should be.
print_AI_10_3.jpg
print_AI_10_3.jpg (49.59 KiB) Viewed 17482 times
Now it prints the same rtf file as some none formatted text ( big characters only)
print_AI_10_5_1.jpg
print_AI_10_5_1.jpg (77.32 KiB) Viewed 17482 times
Check the two attachments.

Thanks
R.Mueller
Posts: 202
Joined: Thu Aug 02, 2012 3:31 pm

Re: License Agreement printing problems after upgrade to AI

Hi,

I can confirm the issue, I have the same problem with our EULAs. They haven't changed compared to the previous versions.

Regards,

Roland
Attachments
TESTEU.zip
Eula printed to PDF (zipped due to file extension limitation)
(32.17 KiB) Downloaded 726 times
Daniel
Posts: 8276
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: License Agreement printing problems after upgrade to AI

Hello,

Indeed, this seems to be an Advanced Installer issue. A fix will be available in a future version of Advanced Installer, thank you for bringing this to our attention. We'll notify you when the fix will be available.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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R.Mueller
Posts: 202
Joined: Thu Aug 02, 2012 3:31 pm

Re: License Agreement printing problems after upgrade to AI

Hi Daniel,

is it possible to get a patch for that?

Regards,

Roland
pmclean2
Posts: 7
Joined: Wed May 12, 2010 1:39 pm

Re: License Agreement printing problems after upgrade to AI

Thanks for the quick answer !

I am waiting for the fix.

Regards !

Svetoslav
Daniel
Posts: 8276
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: License Agreement printing problems after upgrade to AI

Hello,

A fix for this issue was already included in our next version (10.5.2) of Advanced Installer which should be released today or at the latest in the first days of the next week. I'll let you know when it will be out.

Thank you for your patience and understanding.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Daniel
Posts: 8276
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: License Agreement printing problems after upgrade to AI

Hello,

This was fixed in version 10.5.2 of Advanced Installer released on September 13, 2013.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
pmclean2
Posts: 7
Joined: Wed May 12, 2010 1:39 pm

Re: License Agreement printing problems after upgrade to AI

Hi,

Yes, it works !

Thanks

Svetoslav
Daniel
Posts: 8276
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: License Agreement printing problems after upgrade to AI

You're welcome.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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