Using SSL on Web-based installer

[vidur]

Hi,

Im trying to create a web based installer , in the MSI's URL im using "https" , when i run the installer the download never happens. But when i use a NON SSL(http) URL everything seems okay. Is this a limitation or a bug? or do i need to configure something for it be able work?

NOTE:

MSI URL : https:\\MyWebsite\Installer.msi - [*]DOESNT WORK

MSI URL: https:\\MyWebsite:443\installer.msi - [*]DOESNT WORK

MSI URL - http:\\MyWebsite\installer.msi - [*]WORKS

Thanks

[Bogdan]

Hi,

We've done multiple tests with SSL connections and they have worked. Can you please test your SSL URL in a web browser and see if it works?

Also, what version of Advanced Installer are you using?

Regards,
Bogdan

[vidur]

Hi,

I have tried my webserver using SSL using the browser and works fine .
Using advacned isntaller 11.4.1


Also on a side note i wanted to know what the timeout is on the download and if it can be configurable, as the package is a bit big and might take a while to download?

Thanks again for your response

[Daniel]

Hello,

I have tried my webserver using SSL using the browser and works fine .
Using advacned isntaller 11.4.1

Can you please send us the .aip (project file) to support at advancedinstaller dot com so we can investigate its settings?

Also on a side note i wanted to know what the timeout is on the download and if it can be configurable, as the package is a bit big and might take a while to download?

I'm afraid I'm not aware about what is timeout limit, nor how it can be configured. We use Windows Installer support for downloading web installers. Can you please tell us what is the software configuration (Windows version. Windows Installer version) of your testing machine, as it seems Windows Installer 2.0 cannot use the HTTPS protocol.

All the best,
Daniel

[vidur]

Hi Daniel,

Thanks once again for your prompt response

Can you please tell us what is the software configuration (Windows version. Windows Installer version) of your testing machine, as it seems Windows Installer 2.0 cannot use the HTTPS protocol.

Im using windows 7 32 bit and windows installer version is 5.0.7601.17514 .

After doing a little more digging i managed to get logs that said its failing with error 12175, which i believe has something to do with the SSL certificate. Im looking it up on my server .

-On a side note i had a question about the web installer. Does it matter which version of the installer i have on the host machine? i.e the exe file that does the downloading?
eg:
1.) Make a web installer build (myapp.exe) with version 1.0.0, pointing to "http:\\mysite\myapp.msi" (where myapp.msi is also 1.0.0)
2.)i make an upgrade for myapp.msi to 1.0.1
3.) place it http:\\mysute\myapp.msi
4.)Use the old web installer (1.0.0) to download the new msi (1..0.1) (as its still pointing to the same place)

*I have tried and it works. Just want to know if there any repercussions of doing this

thanks

[Daniel]

Hello,

-On a side note i had a question about the web installer. Does it matter which version of the installer i have on the host machine? i.e the exe file that does the downloading?
eg:
1.) Make a web installer build (myapp.exe) with version 1.0.0, pointing to "http:\\mysite\myapp.msi" (where myapp.msi is also 1.0.0)
2.)i make an upgrade for myapp.msi to 1.0.1
3.) place it http:\\mysute\myapp.msi
4.)Use the old web installer (1.0.0) to download the new msi (1..0.1) (as its still pointing to the same place)

Please keep in mind this is not recommended at all. You should always use the EXE generated by the project version used to build the MSI too.

All the best,
Daniel