jasraj.bishnoi
Posts: 4
Joined: Tue Jul 07, 2015 11:12 am

Automatic Rolling back

after the installation automatic going to roll back. I'm using AI version 12 and visual studio 2012. please help ASAP.
Daniel
Posts: 8276
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Automatic Rolling back

Hello,

Can you please send us the .AIP (project file) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them? Also, you can take a look on our "How Do I Read a Windows Installer Verbose Log File?" article which could be useful for you.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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jasraj.bishnoi
Posts: 4
Joined: Tue Jul 07, 2015 11:12 am

Re: Automatic Rolling back

Thanks for the same Daniel. please find attached log file.
Attachments
log9074.log
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Daniel
Posts: 8276
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Automatic Rolling back

Hello,

It seems the installation rollback is caused by a custom action failure. Just check the 1179 line in your log and you will see that your "InFlow.exe" custom action has a return value of 3. Any custom action return code different than 0 is interpreted by Windows Installer as a failure. So, you should make sure your custom action returns 0 when runs successfully.

If your custom action has indeed failed to successfully run, then you should try to debug it.

Also, if you want the custom action return code be ignored, then you can uncheck the "Fail installation if custom action returns an error" execution option for your custom action.

If there is anything we can assist you with just let us know.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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