Installer Return Codes

[vijay]

Hi all,
I have created a package for network adapter,and its working fine.And we are using some tools for verification.Using that we can install the driver ie., simply have to run our package from that tool.So installation got success.But If I cancel the installation its returning error code '-1'. I'm thinking that its related to installer only.Can you please tell me how to disable the return codes throw by installer?.Is there any option to disable the return codes in advanced installer?.

I have attached the picture of that error code.Please look into this.


Thanks,
Vijay

[vijay]

Hi all,

How to map these error codes with xml file.I cant able to change the names below,if I try to change anything here that tool throwing an error. This is my xml file:

<returncodes>
<returncodemapping name="REBOOTING_SYSTEM">
<vendorreturncode>1641</vendorreturncode>
</returncodemapping>
<returncodemapping name="PASSWORD_REQUIRED">
<!-- Not valid -->
<vendorreturncode>2</vendorreturncode>
</returncodemapping>
<returncodemapping name="NO_DOWNGRADE">
<!--Always able to DownGrade, Installer Doesn't need to support-->
<vendorreturncode>9999</vendorreturncode>
</returncodemapping>
<returncodemapping name="REBOOT_UPDATE_PENDING">
<!--Installer only Reboots Once, Installer Doesn't need to support-->
<vendorreturncode>9999</vendorreturncode>
</returncodemapping>
<returncodemapping name="DEP_SOFT_ERROR">
<!-- 1603=Standard Win32 fatal error code -->
<vendorreturncode>1603</vendorreturncode>
</returncodemapping>
<returncodemapping name="DEP_HARD_ERROR">
<vendorreturncode>1603</vendorreturncode>
</returncodemapping>
<returncodemapping name="SUCCESS">
<vendorreturncode>0</vendorreturncode>
</returncodemapping>
<returncodemapping name="ERROR">
<vendorreturncode>1602</vendorreturncode>
</returncodemapping>
<returncodemapping name="REBOOT_REQUIRED">
<vendorreturncode>3010</vendorreturncode>
</returncodemapping>
<returncodemapping name="ERROR_INSTALL_PLATFORM_UNSUPPORTED">
<vendorreturncode>1603</vendorreturncode>
</returncodemapping>
<returncodemapping name="UNKNOWN_OPTION">
<vendorreturncode>1603</vendorreturncode>
</returncodemapping>
</returncodes>





Thanks,
Vijay.

[Daniel]

Hello Vijay,

The '-1" exit code is returned only by our EXE package type if the user cancel the installation during installing the prerequisites. To avoid this behavior you can build your setup package as an MSI, thus the exit code will a proprietary one of the msiexec.exe process. However, please note that only the feature-based and post-install prerequisities can be handled by an MSI setup package.

In what regards mapping a return code for the related tool you are using, I'm afraid you should contact their support team for more references. We are not aware how this can be done. Thank you for your understanding.

All the best,
Daniel

[arunraj.n]

Hi Daniel,

As per our expectation we choose .exe only not msi. So we have only choice is .exe.
In installshield also doesn't returns the negative number.
Is there any possibilities to avoid "-1" return codes in exe or Any other way is there to solve this one?

BR,
Arun

[Daniel]

Hello Arun,

I'm very sorry for this inconvenience but there is no way to change the exit code of our EXE bootstrapper.

Thank you for your understanding.

All the best,
Daniel