pauldennis
Posts: 50
Joined: Fri Oct 31, 2008 11:36 am

reboot after prerequisite fails to start if network drive

I have an installer with a prerequisite, the prerequisite installs a pdf printer and a reboot is required afterwards. If I run the installer from the local hard disk after reboot the main installer launches immediately.

If I run the installer from a network drive after reboot the main installer does not launch even though the network drive is available.
There are no launch conditions and this happens on the same vm. If I copy the exe to local drive all is ok.

In the prerequisite dialog the option is selected to "automatically start the main application"

This is reproducible using virtualbox virtual machine with windows 7 and Vista with AI build 8.1.3 enterprise.

Regards
Paul
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: reboot after prerequisite fails to start if network driv

Hi Paul,

Our bootstrapper uses the RunOnce registry key to launch the installer. So most likely the network drive is not ready when Windows tries to launch it. Can you please try launching your installer from the actual network path instead of a network drive? Also, make sure that this network location has Read privileges for Everyone.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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