divyteja.kasu
Posts: 15
Joined: Tue Jun 26, 2012 9:33 am

Exe file is not removing with administrator

Hi,

Greetings for the day!!!!

we are installing our application with the system user other than administrator , when we logged on through administrator and trying to uninstall our application then its showing error popup like "fatal error during installation" .. its getting uninstalled only for its user but not for administrator and other users...

Finally we want like our application should install with any user and should uninstall only for both user( where it is installed) and administrator.. so, for this please tell what we have to do with advance installer..


Thanks ,
divya.
Daniel
Posts: 8276
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Exe file is not removing with administrator

Hello,
we are installing our application with the system user other than administrator , when we logged on through administrator and trying to uninstall our application then its showing error popup like "fatal error during installation" .. its getting uninstalled only for its user but not for administrator and other users...
I'm afraid I'm not sure why you are encountering this behavior. Can you please send us the .AIP (project file) and a verbose log of the uninstallation to support at advancedinstaller dot com so we can investigate them?
Finally we want like our application should install with any user and should uninstall only for both user( where it is installed) and administrator.. so, for this please tell what we have to do with advance installer..
Please keep in mind that an application can be installed only as a per-user or as a per-machine installation type. You can take a look on our "Installation Type" article.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”