adding service in 32 bit and 64 bit windows OS

[qwertyuiop]

We are able to create a installer for 32 bit OS, and was successful in adding the application to windows service . we have the following file in the application
1. Java jar file
2. a property file

We have a condition to satisfy :

When the installer is installed we display tray icon and when the app un-installed we remove the tray icon, if the service is stopped the tray icon is not displayed. We are able to do these conditions successfully for 32 bit installer .

But the problem faced in 64 bit installer

1.Not able to add the windows service.
our requirement is to add and delete the application in windows service for 64 bit machine

URGENT -
THANK YOU ALL IN ADVANCE

Muralie.VR
E2infosystems Pvt Ltd

[Dan]

Hello,

I'm not sure why you encountered this behavior.

Can you please send us the .AIP (project file) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

Also, can you try to install the service manually on the related 64-bit machines and see if the behavior persist?

Best regards,
Dan

[qwertyuiop]

Thanks for the replay

we resolved the issue.

[Dan]

I'm glad you got this working.

Best regards,
Dan