Can't install on driver which is not c:\

[osherk]

hi,

My installation is failed if refer the installation folder to D:\ instead of the default - C:\Program Files (x86)
I get the following error log:

MSI (s) (5C:94) [13:57:55:120]: Note: 1: 1721 2: CreatePassword_EMC 3: D:\ 4: "D:\encrypt.bat" xyz! "D:\encrypted_password_emc.txt"
Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CreatePassword_EMC, location: D:\, command: "D:\encrypt.bat" xyz! "D:\encrypted_password_emc.txt"
MSI (s) (5C:94) [13:58:00:194]: Product: ANAV -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CreatePassword_EMC, location: D:\, command: "D:\encrypt.bat" xyz! "D:\encrypted_password_emc.txt"

If I Iook in my drives during installation, in drive d:\ the program folder is not created. It's created as the default in C:\Program Files (x86) even though I referred it to d:\
of course, because of the error the installation is rolled back after all and I have no folder to the program at my pc at all.
There is no hard coded of C:\Program Files (x86) in the installer...

what can be the problem?

Thanks!

[Irina]

Hi,

Can you please tell us a step by step use case so that we can offer you a suited solution?

Also, please send us at support at advancedinstaller dot com your .AIP and .log files for further investigation.

Kind regards,
Irina