gopinathrbe
Posts: 52
Joined: Fri Sep 22, 2023 8:14 am

Not detecting the prerequisites pdf24

If PDF24 is installed using the .exe file from the link below, it does not appear in the condition pop-up. I need it to work with both 32-bit and 64-bit .exe installers:
https://creator.pdf24.org/listVersions.php
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pdf24-exe-installation-not-detect.png
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Liviu
Posts: 1325
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Not detecting the prerequisites pdf24

Hello,

PDF24-creator is not Windows Installer based. This is the reason why the application is not listed in the drop-down.

Only MSI files have an UpgradeCode (part of Windows Installer technology). An EXE does not and cannot have an Upgrade Code unless it installs or unpacks an MSI internally.

Since you can’t obtain an Upgrade Code here, you’ll need a different detection method. Two common alternatives are:

1. File version check. For example, test that "C:\Program Files\PDF24\pdf24.exe" exists and matches desired version.

2. Registry check. Look for a key such as: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{…}
and verify the DisplayName/DisplayVersion values.
registry version.png
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Hope this helps! Let us know if you have any questions.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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gopinathrbe
Posts: 52
Joined: Fri Sep 22, 2023 8:14 am

Re: Not detecting the prerequisites pdf24

how can I make it detect both 32-bit and 64-bit PDF24 installers with 32bit installer?
Catalin
Posts: 7504
Joined: Wed Jun 13, 2018 7:49 am

Re: Not detecting the prerequisites pdf24

Hello,

Do you want to deliver both the x32 and the x64 versions of your prerequisite?

If so, add each version and for the 64 one check the "Use 64-bit location when evaluating conditions on a 64-bit machine" option from under the "Conditions" tab.
Screenshot_33.png
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Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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