sgh915
Posts: 18
Joined: Fri Jul 18, 2008 5:28 pm

Prerequisite problem

hi,
i'm facing with prerequiste setting.
i developed one project and i packed this one in advacned installer, packing build is fine.
and this installer file works fine in windows xp, but it doesnt work in win98.
while installing this file in win98, i can show this error.
here is screen shot of attachment file about my problem.
can you help me? i'd like to sovlve this problem as soon as possible .
best regards.
so :?:
Attachments
err_screen.JPG
err_screen.JPG (39.77 KiB) Viewed 5967 times
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Prerequisite problem

Hi,

Usually this behavior is encountered when the prerequisite install condition is not correct or it cannot be verified. Can you please send us the Advanced Installer project you are using to support at advancedinstaller dot com so we can investigate it?

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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sgh915
Posts: 18
Joined: Fri Jul 18, 2008 5:28 pm

Re: Prerequisite problem

thank you for your reply, cosmin.
i'll send you my project file.
please send me your email address.
your help will be welcome any time.
regards.
so
pps.
i built this one in advanced installer 6.2
sgh915
Posts: 18
Joined: Fri Jul 18, 2008 5:28 pm

Re: Prerequisite problem

i cannot not send you my project file with attachment file.
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Prerequisite problem

Hi,
i cannot not send you my project file with attachment file.
Why not? What is the problem you are encountering?

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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sgh915
Posts: 18
Joined: Fri Jul 18, 2008 5:28 pm

Re: Prerequisite problem

i mean i cannot upload my project file(over about 1MB).
while uploading attachment file, i can show this message.
"The extension aip is not allowed."
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Prerequisite problem

Hi,

Please send us your project to our email address (I sent you a private message).

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Prerequisite problem

Hi,

Please note that you are using an incorrect detection criteria for your prerequisite. The Visual C++ 2005 redistributable can use this registry value:

Code: Select all

HKLM\SOFTWARE\Microsoft\DevDiv\VC\Servicing\8.0\RED\1033\Install
As a criteria you can use "Registry value exists".

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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sgh915
Posts: 18
Joined: Fri Jul 18, 2008 5:28 pm

Re: Prerequisite problem

thank you for your reply.
my working is fine, but i have also one problem.
that is installer information error while installing it on win98.
i'm not sure what i have error.
here is error screenshot.
i'll expect your help.
best regards.
ps.
i already sent you(cosmin) my project file.
Attachments
err.JPG
err.JPG (35.76 KiB) Viewed 5915 times
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Prerequisite problem

Hi,

Usually this behavior is shown when a feature contains too many components. In your case, you can try moving some of the components of the feature "Source" to a new feature (for example a sub-feature). In order to move multiple components you can try this approach:
- create a new feature under "Source"
- select the feature "Source" and press SHIFT+F4 on your keyboard
- in the "Search Result" pane select multiple components
- right-click in the selection and use the "Move to new Feature" menu
- in the "Select a feature" dialog click on the sub-feature you created

Let me know if the problem persists after moving about half of the total number of components of the feature "Source".

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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