qwertyuiop
Posts: 35
Joined: Wed Dec 12, 2012 6:05 am

EXE not working in useraccount

Hi,

I had created EXE in administrator and installed the application in administrator machine.but when i switch over to useraccount the EXE installled in administrator not running in user account.

Thanks
Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: EXE not working in useraccount

Hi,

There can be several causes for this problem. Please verify the Installation Type of your package.

Also, can you please send us a screenshot with the error?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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qwertyuiop
Posts: 35
Joined: Wed Dec 12, 2012 6:05 am

Re: EXE not working in useraccount

Hi,

I had created my exe by setting the INSTALLATION TYPE : PER-MACHINE ONLY(FAILS IF USER IS NOT ADMINISTRATOR)
APPLICATION FOLDER: [PROGRAMFILES FOLDER] [PRODUCT NAME]

The above setting is working fine in administrator the trayicon in my application is launched properly .

But when i changed the account from administrator to guest the mentioned trayicon is not found in the guest user.

whether i need to change settings in installtion type to get worked in both administrator and guest user?

Thanks,
Attachments
installationtype.jpg
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Eusebiu
Posts: 4959
Joined: Wed Nov 14, 2012 2:04 pm

Re: EXE not working in useraccount

Hi,

It looks like all the setting you made are chosen well. Is the package throwing any error at the installation?

There might be a problem about the privileges in your application when it is launched for a guest user. Did you try to run it as administrator?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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qwertyuiop
Posts: 35
Joined: Wed Dec 12, 2012 6:05 am

Re: EXE not working in useraccount

Hi,

Everything working fine in administrator account.The application is not running if i go to guest user by making switch user option clicked.Instead of that if i go with log off option and select guest it working fine.

why my application is not running with switch user option?

There is no error found during installation.

Thanks,
Bogdan
Posts: 2794
Joined: Tue Jul 07, 2009 7:34 am
Contact: Website

Re: EXE not working in useraccount

Hi,

I'm afraid this behavior is not connected to the installation process. Maybe your application needs admin rights when running for the guest account
or something else is incorrectly configured.

As a test, can you please launch the application from the guest account by right clicking on its shortcut and selecting "Run as administrator" option,
to see if that makes it work?

Best regards,
Bogdan
Bogdan Mitrache - Advanced Installer Team
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qwertyuiop
Posts: 35
Joined: Wed Dec 12, 2012 6:05 am

Re: EXE not working in useraccount

Hi,

I had created my exe in guest account and run by right click on exe and selecting "RUN AS ADMINISTRATOR" .It working both in guest and administrator.

The same exe which i am running in administrator account is not working in guest user when i do switch user.

any configuration i need to be changed.

Thanks,

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