AI_IIsConfig: Advanced Installer is unable to access IIS during installation on Windows 2019.

[nahmed]

Hi Team,

I am getting the below error whenever I try to install the msi on Windows 2019 server.

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AI_IIsConfig: Installing "XXXXXXX"
[OPERATION]Application pool 'XXXXXXX'
[INFO] Installing Application pool...
[INFO] Trying to retrieve 'XXXXXXX' Application Pool...
 COM Error [0x8007000d]: (The data is invalid.)[ERR] Could not get Admin Section 'system.applicationHost/applicationPools', with entry path 'MACHINE/WEBROOT/APPHOST'.
[ERR] [ERR] Could not get admin section.
[INFO] Trying to create AppPool..
[INFO] Changing commit path to 'MACHINE/WEBROOT/APPHOST'
[INFO] Committing changes to path 'MACHINE/WEBROOT/APPHOST'...
[OK] Commit done.
[OK] Commit path changed.
 COM Error [0x8007000d]: (The data is invalid.)[ERR] Could not get Admin Section 'system.applicationHost/applicationPools', with entry path 'MACHINE/WEBROOT/APPHOST'.
[ERR] [ERR] Could not get admin section.
 COM Error [0xffffffff]: (Unknown error 0xFFFFFFFF)[ERR] Could not create Application Pool.

Error 4034. There was an error during the IIS configuration process while trying to install Application pool 'XXXXXXX'.

Your original IIS configuration will be restored.

[Catalin]

Hello,

Please note I have answered your other thread here:

Error from AI_IIsConfig after upgrading to Advanced Installer 19

Best regards,
Catalin

[nahmed]

Hi Catalin,

I have reviewed the post mentioned by you, initially I thought that the problem is same but if you look on both logs there is a slight difference in both issues.

In AndyL reported issue the installer is able to access the IIS.

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[INFO] Installing Application pool...
[INFO] Trying to retrieve 'ProductX App Pool' Application Pool...
[OK] Found AppPool.
[INFO] ApplicationPool 'ProductX App Pool' already exists !
[WARN] Skipping Application Pool Install...

But in mine case, installer is unable to access the IIS:

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[INFO] Installing Application pool...
[INFO] Trying to retrieve 'xxxxxxxxx' Application Pool...
 COM Error [0x8007000d]: (The data is invalid.)[ERR] Could not get Admin Section 'system.applicationHost/applicationPools', with entry path 'MACHINE/WEBROOT/APPHOST'.
[ERR] [ERR] Could not get admin section.

Request you to please look into both issues separately and if possible then please create another ticket for this issue.

Thanks.

[Catalin]

Hello,

If possible, could you please give me some more details about this issue?

For instance, are you able to reproduce it only on a Win Server 2019 machine? Are you perhaps able to reproduce it on other machines as well (e.g. Win 10)?

If so, could you please create a sample project that reproduces the issue and forward it to me by email at support at advancedinstaller dot com so I can further investigate this scenario?

Best regards,
Catalin

[nahmed]

Hi Catalin,

I have sent you sample project, aip and msi via email mentioned by you.

FYI, I have tried on windows 10 and its installed successfully but still giving error on windows 2019.

Regards,

[Catalin]

Hello Kashif,

Thank you very much for the provided project.

I have tested this on my WinServer 2019 machine and everything worked as expected.

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AppPool.png (149.5 KiB) Viewed 3377 times

Most likely, I would say that this issue is related to your Windows Server machine. Unfortunately, I am not an IIS expert myself, so I can not really say why this is happening, especially without being able to reproduce the issue.

I would advise getting the error from the log and trying to do some further research, perhaps you may find a solution.

Best regards,
Catalin