Catalin Gheorghe has been working as a Solution Engineer in the Advanced Installer's Customer Support team for over two years. By helping customers understand the product and answering questions about how to address specific technical issues, he benefits from an unmatched exposure to the developer in charge of the installer or to the packager. He uses this experience to provide comprehensive, valuable, easy to understand and to put in practice pieces of advice. You can meet him on our forums or over the e-mail at support at advancedinstaller dot com . He usually writes for Advanced Installer's forum and from time to time we are happy to also have him share his knowledge on our blog.