Installer Analytics is a tool for tracking and monitoring the installation and usage of applications. It is typically used by software developers and installers to gain insights into the performance and effectiveness of their setups, and to identify and address any issues or problems that may arise.

Enabling Installer Analytics for your setup package can provide a number of benefits, including the following:

Installer Analytics allows you to track and monitor the installation and usage of your application. This can provide valuable insights into the performance and effectiveness of your setup, and it can help you to identify and address any issues or problems that may arise.

Installer Analytics provides detailed data and statistics about your setup, including the number of installations, uninstallations, and updates, as well as the distribution of your application across different versions of Windows and other platforms. This information can help you to understand the popularity and reach of your application, and it can inform your decisions about future development and distribution.

Overall, enabling Installer Analytics for your setup can provide valuable insights and information that can help you to improve the performance and effectiveness of your application. It can also provide a range of benefits and features that can save you time and effort, and that can help you to better understand and serve your users.

No, you need to wait until the confirmation email reaches your inbox. Please check your Spam folders too, usually the email gets to you in a couple of minutes after the purchase is completed.

I'm afraid this currently is not possible. You can only reset your password, from your account details page, when logged in.

Yes, when you sign up for our Installer Analytics subscription you'll have the option to pay monthly or yearly.

You can add more applications to your subscriptions by logging in onto installeranalytics.com. There use the available options from the header to add a new application and the website will automatically prompt you to upgrade your subscription.

You can purchase your subscription from our Installer Analytics - Purchase page using the same email address as the one used to sign up for free. This way your free account will automatically convert to a paid one.

You can also start the purchase directly from your Account page, in Installer Analytics.

Yes, if your applications exceed this number of events please contact us.

No, we still count the additional events. You will be given the option to upgrade to a custom pricing plan or to maintain the current limit. Based on your decision we stop counting new events or not.

All data is processed on the Greenwich Mean Time by default. You can change this from your Installer Analytics account, in Settings view.

Yes, post-processing of existing data will be performed the moment a new report is made available.

First you need to login into your Installer Analytics account and define your application. A new application ID will be automatically assigned for it, copy that.

Now just open your project in Advanced Installer, go to Installer Analytics page, enable it and then paste the application ID generated from your Installer Analytics account.

After purchasing an email will be sent to your inbox with more details about your Installer Analytics account and its activation.

The collected analytics data should instantly be visible in your Installer Analytics account.

The data is kept for another 6 months, in case you restart the trial/subscription and afterwards it gets deleted.

The installers will send data to our servers as long as the option is enabled into your Advanced Installer projects, in Analytics page. Any data sent by the installers after the expiration/cancellation date of the subscription will be rejected automatically.

The installation will still work, nothing will change for the end users, they will not see any error messages. The same stands if you cancel your subscription.

Yes, Installer Analytics is GDPR compliant. To learn more read our Privacy Policy.

To do this, you need to have a 2Checkout account to log in on the website, from where you can enable or disable this option(My Products section). If you don’t have one already, you can create an account by accessing the confirmation email, at the Support Information section.