Basic Maintenance Plan

12-month-extension12-month-renewal
Per DeveloperFloatingPer DeveloperFloating
ProfessionalUS $139-US $199-
JavaUS $199-US $249-
EnterpriseUS $499US $1499US $749US $4499
ArchitectUS $1199US $3599US $1799US $5399
Your Maintenance Plan can be extended while valid. The extension is appended at the end of your current maintenance plan. After expiration, the Maintenance Plan can be renewed anytime. The renewed Maintenance Plan starts on purchase day.Use the following form to order online right now through 2Checkout. Visit purchasing options and assistance for more (written quote, purchase orders, phone orders, etc.).
You can only purchase maintenance plans for existing valid Advanced Installer licenses. You will need your License Key, which you can find in the email you received when you first purchased Advanced Installer.

Discover the Premium Support

Whether you run a small business or manage operations for a large international corporation, we have the service and support offerings you need to help your team reach full productivity.

Get the fine-tuned maintenance plan option that meet your specific needs.

Services and features
Regular Support
Premium Support
Unlimited support requests
Online documentation and Community forums
Initial Response Time *
24 business hours
8 business hours
Sample Code, Sample Projects
Insider preview
Get access to hotfix before offcial release
On demand web meeting **
On demand feature presentation **
Limited tickets for increasing severity to get fastest assistance **
Remote assistance
Dedicated contact channel

* Business hours are from 8:00 AM to 6:00 PM (EET) week days (weekends and holidays excluded). Only counted during our hours of operations.

** Using any of these services takes 1 ticket out of the 3 per year available in a Premium Support package

Volume Discounts
2-4 units
5%
5-9 units
10%
10-49 units
15%
50-99 units
20%
100 or more
30%
The quantity you specify on the next page must be equal to the number of licenses you own so that all will be upgraded.Please contact us if you need to upgrade only a few of your licenses.

Installer Analytics

A 15% discount is automatically applied for any Installer Analytics subscription purchased together Advanced Installer. This discount automatically applies to the base prices available in Installer Analytics page.Annual subscriptions are already discounted with 15%, so you get a 30% cumulated discount.

Order Processing

Your orders are processed by our e-commerce partner, 2Checkout, through a secure SSL connection. Your personal and financial information is kept secure and will not be transferred by 2Checkout to other parties.
Following your order, you will receive your License Key by email, as soon as the payment is received. Credit card transactions take 24 hours at most and just a few minutes usually.

Benefits of a Maintenance Plan

A valid Maintenance Plan gives you access to all product updates, major and minor. There is no extra fee to upgrade to the latest Advanced Installer version.
Application UpdatesYour copy of Advanced Installer will always be up to date, so you can benefit from all the available enhancements that are released.
Technical SupportYour support inquiries will receive priority answers from our professional Support Team.